Security Gateway a High Performer Again – G2 Crowd 2019 Fall Report

We’re proG2 Crowd High Performer 2019ud to announce that Security Gateway for Email has once again been named a High Performer in Secure Email Gateways by G2 Crowd in their Fall Report. And if you are looking for a hosted solution, Security Gateway also was recognized as a top Cloud Email Security solution.

Security Gateway for Email Servers - High Performer 2019
Security Gateway for Email Servers – High Performer 2019

G2 Crowd awards are based on honest reviews from users. In other words, the product is recognized because of the feedback from users just like you who use the product every day; awards that reflect a superior customer experience.

The data from G2 Crowd speaks for itself – Security Gateway received satisfaction ratings above 90% in the Ease of Set Up, Ease of Use, Ease of Admin, and Quality of Support categories; ratings that exceed the category average scores.

Why Users Love Security Gateway

Easy to Use 

Security Gateway Review from G2 Crowd

SecurityGateway is designed to be simple and easy-to-use. Set-up, configuration and maintenance is easy for the administrator, and every-day tasks like accessing quarantine reports is easy for the end user.

Best Results

Security Gateway for Email Review - G2 Crowd

With SecurityGateway you get results, which means you DON’T get malicious emails in your inbox. We protect email communications for businesses of all sizes and verticals, regardless of which email platform they use and whether it’s in-house or in the cloud.

Reliable

Security Gateway Review

Try Security Gateway for Free and Compare its performance and Cost to Your Current Solution

Security Gateway is one of the best email security gateways in the market. Find out what organizations of all sizes already know – Security Gateway saves you time, headache and money.

Click here to learn how Security Gateway can protect your email!

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We’re Extending our Summer Savings Discount on MDaemon Email Server & Security Gateway for Email Servers!

As we endure the heat of the “dog days” of summer here in the northern hemisphere, we start to see tell-tale signs of the approaching end of summer – kids going back to school, the sun setting slightly earlier each night. But not all good things must end in August. Therefore, I’m excited to announce the extension of our 15% off Summer Savings promotion – now through September!

Through September 30, when you make a new purchase of MDaemon or purchase, renew, or upgrade Security Gateway, you’ll automatically receive 15% off the regular price.

Whether you’re tired of the expense and headache of managing Microsoft Exchange Server, or are looking for a secure, affordable alternative to Kerio, IceWarp, or Gmail, MDaemon’s migration tools can help you migrate your business email and groupware data.  Additional migration information and how-to guides for Security Gateway can be found on our Literature page.

Compare MDaemon and Security Gateway for Email Servers with your current solution, or click here to download your free trial!

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Expiring Support for Older Software: Renew & Upgrade for the Latest Features & Improved Security!

As our products have evolved over the years, with new features added regularly, older versions of our software are eventually no longer supported.

Effective July 30, 2019, technical support will be discontinued for the following product versions:

  • MDaemon – Versions 14.5.x and below
  • Security Gateway – Versions 4.5.x and below
  • Outlook Connector – Versions 4.5.x and below
  • SecurityPlus – Versions 5.0.x and below

For continued support, this is a great opportunity to renew your license and upgrade to most recent versions of our software to take advantage of the latest features! As a current user we offer an automatic 30% discount off the price of a new purchase!

Upgrade MDaemon today and get these exciting new features:

MDaemon, webmail, chat, IM, collaboration
Integrated instant messaging in MDameon Webmail

Check out our MDaemon Features by Version page to see what you could be missing!

After July 30, 2019, supported versions of MDaemon will include MDaemon 15 & up.

Upgrade Security Gateway for Email Servers today and get these exciting new features:

When you upgrade to the latest release of Security Gateway, you can take advantage of these new features:

Archiving Features in Security Gateway
Archiving Features in Security Gateway

More information on these new features can be found on our Security Gateway Product Page.

MDaemon Connector for Outlook (formerly Outlook Connector for MDaemon) has new features, too!

MDaemon Connector for Outlook Client Settings
Control MDaemon Connector for Outlook client settings from the MDaemon console

Outlook Connector has been re-branded as MDaemon Connector for Outlook, and, beginning with MDaemon 18,  is now included with MDaemon as a licensed feature (via purchase of separate license).

 

Therefore, in the latest version of MDaemon, a separate download is not required on the MDaemon server. Simply enter your MDaemon Connector license key via Help | Register your MDaemon Products to activate MDaemon Connector for Outlook. Features introduced after version 4.5 include:

  • “Expired password” or “password change required” notification for end users
  • Administrator control over which Outlook add-ins are allowed or disabled
  • Junk Email folder / Blocked Senders support
  • S/MIME support for message signing and encryption
  • MDaemon Connector configuration reports for administrators, with Outlook send/receive schedules for all accounts.
  • Centrally-managed send/receive schedules
  • Nearing/over quota alerts for end users
  • New database management tools to help administrators maintain optimal performance

Visit the MDaemon Connector for Outlook product page to learn more!

MDaemon Antivirus – with Cyren AV and Mailbox Scanning

SecurityPlus has been rebranded as MDaemon Antivirus, and beginning with MDaemon 18,  is also now a licensed feature of MDaemon that no longer requires a separate download.

Recent versions of MDaemon Antivirus include these new features:

  • Mailbox scanning
  • Cyren AV (The Kaspersky AV engine was replaced by Cyren in October, 2017)
  • ClamAV antivirus plugin
  • Exclusions for password-protected files for approved senders or recipients

Visit the MDaemon Antivirus page to learn more.

MDaemon Antivirus - Mailbox Scanning
MDaemon Antivirus – Mailbox Scanning

Would  you like to take advantage of these new features? Click here to upgrade or renew your product license today and receive the latest security and administration updates as they become available for the duration of your license term!

 

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Never Lose an Important Email: How to Track Messages in Security Gateway

Most of our customers are small-to-medium businesses with limited IT budgets across a variety of industries – including healthcare, education, manufacturing, and government. Having a limited IT budget often means having limited staff available for troubleshooting email or tracking down messages, so when considering which email gateway/spam filter you want for your business, one of the main criteria to consider is how easy it is to find messages for your users. Users who are expecting business-critical messages need to know ASAP what happened if that message is not delivered. With Security Gateway, it’s easy to find out if a message was rejected, quarantined or delivered. If it was rejected or quarantined, color-coded transcripts make it easy to determine exactly why the message was not delivered.

At-a-Glance: The Message Log Window

Let’s have a look at the message log and its layout.

Use message list buttons to search messages, view message details, redeliver, whitelist or blacklist, or perform other actions.
Use buttons across the top to search messages, view message details, redeliver, whitelist or blacklist, or perform other actions.

Use the buttons across the top to:

  • Refresh the message list
  • Search for messages. Advanced search options are provided, allowing you to find messages based on a variety of criteria, such as message contents, delivery date, the result of the message delivery attempt, keywords in a message header, and others.
  • View message details (providing the same information as double-clicking the message)
  • Redeliver the message. Note that if the issue that made a message undeliverable still exists then the message will return to the message log with the same status.
  • Whitelist the sender or sender’s domain
  • Blacklist the sender or sender’s domain
Use the blue buttons to enable or disable columns in the SecurityGateway message list
Use the blue buttons to enable or disable columns in the SecurityGateway message list

Press the blue buttons to enable or disable specific columns.

The left & right-facing arrows indicate inbound and outbound messages.
The left & right-facing arrows indicate inbound and outbound messages.

The right-facing blue arrows indicate outbound messages, and the left-facing green arrows indicate inbound messages.

The remaining columns from left-to-right include:

  • Date (notice the arrow indicating sort order)
  • The message sender (From)
  • The message recipient
  • The message subject
  • The result of the message delivery attempt (Delivered, Quarantined, Rejected, etc.)
  • The reason the message was quarantined or rejected (for those that meet these criteria)
  • The message size
  • The final message score based on the total score accumulated by all security tests performed

Viewing message transcripts to determine a message’s fate

Now that we’re familiar with the layout of the message listing, let’s review how to troubleshoot email delivery issues.

Key events in a message’s transcript are color-coded for easy identification. In the following example, the message was scanned by SpamAssassin. During this process, it accumulated 1.7 points. It was then scanned by Outbreak Protection, during which it accumulated an additional 5.5 points. Finally, the total message score was tallied with a final score of 12.2 points and was rejected.

Message tracking with color-coded events for easy troubleshooting
Message tracking with color-coded events for easy troubleshooting

We’ve created the following video to help you become more familiar with message tracking in Security Gateway.

Would you like to learn more about how Security Gateway can protect your business from spam, phishing attempts and malware? Click here to download your free trial!

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MDaemon Technologies Announces New Email Security Gateway Services in the Cloud

SecurityGateway 6.0 with Archiving

The latest version of Security Gateway for Email Servers includes new cloud services, expanded Data Leak Prevention rules and integrated archiving features to help companies affordably protect user email.

Archiving Features in Security Gateway
Archiving Features in Security Gateway

MDaemon Technologies announced the release of Security Gateway for email servers version 6.0 that includes a new enterprise class Security Gateway hosted cloud service and fully managed dedicated servers for end users, MSPs, VARs, Systems Integrators, and IT Consultants. The flexible options of using either on-premise software or the new email security cloud services include an expanded and flexible set of Data Leak Prevention (DLP) rules to quarantine outbound messages and help protect a company from sending sensitive or confidential information via email.   And the addition of integrated email archiving at no additional cost provides customers with affordable, flexible and easy to use features to protect email servers located anywhere in the world.

Prevent leaks of sensitive data with Security Gateway
Data Leak Prevention in Security Gateway

“We are excited to bring our many years of email security expertise and management to offer customers and channel partners a new cloud service without the need for them to make expensive hardware and infrastructure investments,” said Kevin Beatty, Vice President of Marketing and Business Development. “By adding this new service, expanding our DLP features and integrating archiving without increasing the cost of the product, we continue to offer customers unmatched value.”

MDaemon Technologies’ SecurityGateway for Email Servers incorporates multiple antivirus engines and proactive Outbreak Protection technology to detect viruses, spam, phishing, spyware, and various types of Business Email Compromise threats. Along with inbound and outbound email quarantine features, Security Gateway assures the accurate delivery and receipt of legitimate email.

To learn more or request a quote, visit Security Gateway for Email Servers.

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Prevent Leaks of Sensitive Business Data with Security Gateway for Email Servers

Data Leak Prevention - SecurityGatewayBusinesses of all types must maintain records containing personal information about their employees and customers, and executives and clients alike have a mutual interest in protecting that data. But there’s no guarantee that every employee will treat confidential account numbers, Social Security numbers, passport numbers or other personal data with the same amount of care. So how can we prevent this sensitive data from getting into the wrong hands?

We’ll show you how and give you a sneak preview of upcoming new data leak prevention rules in our latest Security Gateway for Email Servers video!

Click here for a detailed explanation of all DLP features.

If you’re not yet a Security Gateway user and would like to try it out, click here for a free trial.

Comments or questions? Let us know!

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Administrators can Save Time by Letting SecurityGateway Users Manage Their Own Quarantines. Learn More with Our Latest 30-Second Email Tips Video!

Quarantine Reports for SecurityGateway UsersIf you work in IT or manage a mail server, then you probably know that the vast majority of global email traffic consists of spam. However, if you’re an end user working for a small business in healthcare, manufacturing or education, the following statistic might surprise you:

In June 2018, spam made up a staggering 85.32% of all global email traffic.

A good spam filter & email gateway will filter out most of these malicious email messages circling the globe so that users and administrators can spend more time focusing on their business.

SecurityGateway for Email Servers was designed to make it easy for small-to-medium businesses to manage their inbound and outbound email security needs without taking up too much time that could be spent on more business-related tasks. It reduces the workload on administrators by providing automated user & domain creation and periodic quarantine report emails for end users. The focus on today’s “30-Second Email Tips” video is to demonstrate the quarantine report emails which allow users to manage their own quarantines so you can spend more time focusing on your business.

Many of SecurityGateway’s security settings (including heuristic and Bayesian analysis by the spam filter, DNS blacklists, SPF verification, DKIM verification, DMARC, and others) can be configured to perform one of three options for messages that fail a given security check:

  • Accept the message (and optionally place a tag in the message subject and add points to the message’s spam score)
  • Refuse the message
  • Quarantine the message

For messages that are placed in the quarantine, reports can be sent out to users so that they can decide what to do with these messages. Options provided are:

  • Release the message from quarantine
  • Always allow (whitelist) messages from the sender
  • Blacklist messages from the sender

We’ve created the following video to demonstrate these features.

SecurityGateway helps meet the needs of businesses that want an additional layer of security for their existing email server and businesses running Microsoft Exchange or another mail server that has cumbersome controls or a confusing interface – helping simplify the process of scanning inbound and outbound email for malicious content. Click here to learn more about SecurityGateway, or click here to download your free trial!

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A New Year and a New Name

As we welcome in a New Year, we are also welcoming a new company name. Alt-N Technologies is transitioning to MDaemon Technologies. This change is now in motion and will be implemented gradually across our many company assets.

We are adopting the new name to better leverage the brand equity and recognition we have built over the many years with our trusted email server. The new name will consolidate our brand and align the company around a globally recognized name.

With the name change also brings the new tag line: Simple Secure Email. We believe this tag line summarizes the value many of our global customers and partners have expressed over the years and is synonymous with the attributes that have made MDaemon a popular email server with many IT professionals and resellers.

We may have a new name but our mission and focus remain the same: develop features in our email server and email gateway products that deliver value (reliability, security, and flexibility) to the IT professionals that put their trust in us.

For more than 20 years we have succeeded by listening to our global customers and delivering exceptional service. We treat our employees, customers and channel partners like family and we believe this is just one of the many reasons why we remain a trusted vendor in an ever changing and competitive email and email security market. We may not be the biggest company you will deal with, but we strive to be the best company you deal with!

To our current customers we thank you for allowing us the opportunity to earn your business. To prospective customers, we ask that you give us a try. Download a free 30 day trial of our products or look at our hosted services and partners.

We look forward to an exciting 2018 and the opportunity to serve you!

Happy New Year,
Kevin

Kevin Beatty
VP, Marketing & Business Development

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Alt-N Technologies is Renamed MDaemon Technologies

New Name to Leverage Global Brand Equity of Company’s Flagship Email Server

Grapevine, TX (USA) January 2, 2018 Alt-N Technologies announced today that, effective immediately, the Company’s legal name will be MDaemon Technologies, and that it will begin doing business under the new company name.

“We are adopting the new name to better leverage the brand equity and recognition we have built over the many years with our trusted email server,” said Jerry Donald, CEO of MDaemon Technologies. “The new name will consolidate our brand and align the company around a globally recognized name.”

With the name change also brings a new tag line: “Simple Secure Email. This tag line summarizes the value many of the Company’s global customers and partners have expressed over the years and is synonymous with the attributes that have made MDaemon a popular email server with many IT professionals and resellers.

More information about the name change can be found by visiting the MDaemon Technologies Blog.

About MDaemon Technologies

MDaemon Technologies develops email and email security software for the global small and medium enterprise business market. Founded in 1996, its products are trusted by organizations in over 140 countries and 25 languages. The company’s flagship products, MDaemon Messaging Server and SecurityGateway for Email Servers can be deployed in virtual, hosted cloud or private on-premise environments. The company’s products include the latest security technologies and require minimal support and administration to operate and maintain. The company uses a network of global distributors and resellers for the sale and support of its products.

###

Media Contact:
Kevin Beatty
MDaemon Technologies
(817) 601-3222 x214
kevin.beatty@mdaemon.com
www.mdaemon.com

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SecurityGateway saves administrators time by letting users manage their own quarantines!

Email spam quarantine

You’ve probably heard that the vast majority of  all email traffic is spam, but did you know the volume of spam as a percentage of all email traffic has gone down over the years? In April of 2014, spam made up almost 70% of all email traffic. The most recent records show spam at about 59% of all email traffic. While these numbers are down slightly, they are still quite significant, and thus email providers need to be armed with a variety of tools to combat spam.

For email administrators, one of the challenges of fighting spam is balancing tasks performed by the administrator with tasks that users can perform to take some of the workload from administrators. With SecurityGateway’s quarantine management features, users can be granted permissions to manage their own quarantines.

SecurityGateway can be configured to handle spam in various ways. Messages can be refused, quarantined, or accepted, and their spam scores can be adjusted accordingly. When messages are quarantined and held on the server, the administrator can determine whether, and how often, to send the user an emailed quarantine summary report. The administrator can also grant users permissions to view and manage their own quarantine folders in the SecurityGateway interface. The quarantine summary email allows users to release the message from quarantine, and whitelist or blacklist the sender. When the quarantine is viewed in the SecurityGateway interface, users have additional options, such as the ability to feed messages to SecurityGateway’s Bayesian spam learning engine. Giving users the ability to manage their own quarantines allows administrators to focus on other tasks.

We generally recommend using the Bayesian feature to mark a message as spam, rather than blacklisting the sender. Thus, to avoid any confusion, we’ve put together the following best practices guide on quarantine management in SecurityGateway.

Click here to view the new SecurityGateway Quarantine Management guide.

Following the suggestions outlined in this guide will help ensure that you receive the messages you want, and block the messages you don’t want.

If you have questions, let us know in the comments section below!

 

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