Microsoft is Ending Support for Windows 7. Here’s how to Move MDaemon and Security Gateway to the Latest OS

Microsoft Ends Support for Windows 7. Here's how to move MDaemon and Security Gateway for Email Servers to a new server.

Today, Microsoft is ending support for Windows 7. And while MDaemon and Security Gateway continue to support Windows 7, it’s a good idea to consider updating your Windows installation or migrating to an updated system.

Fortunately for MDaemon and Security Gateway users, moving to a new server isn’t a complicated process.

Moving MDaemon to a New Server or OS

Moving MDaemon to a new server using the same directory path involves these tasks:

  1. On the existing server, remove the MDaemon system service.
  2. Deactivate MDaemon & its associated plugins.
  3. Copy the MDaemon directory to the same path on the new server.
  4. Install the same version of MDaemon on the new server.
  5. Activate MDaemon on the new server.

For more detailed instructions, you can follow the steps outlined in this knowledge base article to move MDaemon.

If you’re moving MDaemon to a different directory path on the new server, you’ll need to update a few configuration files to point to the proper path, but this process isn’t complicated. Simply follow the steps outlined here to migrate to the new server on a new path.

Moving Security Gateway to a New Server or OS

To move Security Gateway, simply make a backup copy of the Security Gateway database, shut down Security Gateway, install Security Gateway on the new server, and then restore the database file.

You’ll find step-by-step instructions for moving Security Gateway in this knowledge base article.

“Will my software stop working after Microsoft ends support for Windows 7?”

MDaemon and Security Gateway will continue to support Windows 7, but because Microsoft will no longer provide automatic security updates, it’s a good idea to move to a newer operating system to remain secure.

If you need help, our expert support staff is available to provide guidance.

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Year in Review – Our Top New Features of 2019

MDaemon Technologies - Year in Review

With 2019 coming to a close, I’d like to announce a few product updates. 2020 is going to be an exciting year for new features, but until then, we’ve made a few improvements in MDaemon, MDaemon Connector for Outlook, and Security Gateway for Email Servers.

New Security Features

Macro Detection in Email Attachments

A common tactic used by scammers to distribute malware is to send emails containing attachments with a message asking the user to enable macros. In fact, this tactic has been used extensively by the Emotenet botnet during its recent resurgence after a period of inactivity. Once enabled, these macros can unleash malware that destroys your data or infiltrates your network. To help protect users from these threats, a new option was added to MDaemon Antivirus and SecurityGateway to detect macros in documents scanned by Cyren AV and flag them as infected for further review by the administrator.

Antivirus Macro Detection
Antivirus Macro Detection

Authentication Failure & Frozen Account Reports

To help users maintain awareness of unauthorized account access attempts, a new setting was added to MDaemon’s Dynamic Screening feature to notify the user after a given number of failed authentication attempts or after the account has been frozen.

MDaemon Email Server Authentication failure tracking - Dynamic Screening Notifications
Dynamic Screening Notifications

Regulations & Backup/Restore Features

Email Archiving in SecurityGateway

Any business that has lost data to a malware attack or suffered fines for not meeting regulatory requirements will benefit from a solid backup and recovery solution. To help businesses meet these needs, archiving was added to SecurityGateway. Advanced searching options make it easy to find archived messages based on the sender, recipient, message subject, message content, date range, attachment, and much more.

Archiving in SecurityGateway for Email Servers
Archiving in SecurityGateway for Email Servers

Email Journaling

Businesses that need to meet regulatory and compliance requirements or provide document retention for litigation requests can use SecurityGateway’s new Journaling feature. Journaling creates a backup copy of every email sent and received, along with a summary of the message’s sender, recipient, subject, and date, and stores it in a separate mailbox that cannot be accessed by end users.

SecurityGateway Archive Journal Reports
SecurityGateway Archive Journal Reports

Privacy

New Data Leak Prevention Rules

Your data is your business’ most valuable asset, so if it lands in the wrong hands, it could lead to devastating financial losses as well as a loss of trust. To help businesses keep confidential data such as credit card numbers, Social Security numbers, and bank account numbers from being stolen over 60 new data leak prevention rules were added to SecurityGateway to protect against transmission of a wider variety of sensitive data.

Data Leak Prevention in SecurityGateway
Data Leak Prevention in SecurityGateway

Usability

Saved Searches in MDaemon Webmail

Over the past year, we added new features to MDaemon Webmail to help users stay organized, including automatic creation of “All Unread” and All Flagged” saved searches. When you log into MDaemon Webmail, you’ll receive a pop-up message asking you if you’d like to create these saved searches. Simply confirm to add them to your folders list.

MDaemon Webmail - Saved Searches
MDaemon Webmail – Saved Searches

Expired Webmail Session Notifications

If you’ve been logged into MDaemon Webmail for a period of time, you may not have noticed your session has expired. Beginning with MDaemon 19, MDaemon Webmail will display (EXPIRED) on the browser tab to help notify users that they’ve been logged out without having to switch tabs.

Expired Session notification in MDaemon Webmail
Expired Session notification in MDaemon Webmail

New Mobile Theme for MDaemon Webmail

Most of us are using our phones more than we’re using our desktop to check email, and you shouldn’t have to sacrifice features for the convenience of anywhere access. To address these needs, MDaemon Webmail’s mobile theme has been redesigned with a more modern look, plus a variety of new features previously only found in desktop themes. New email management features include email templates, personalized categories, drag & drop email filters, an email signature editor with support for multiple signatures, deferred delivery, message snooze, message recall, and sorting options.

Calendar features for the new Mobile Webmail theme include importing and exporting in CSV or ICS (iCal) format, support for external calendars, private access links, simultaneous multi-calendar view, and much more.

MDaemon Webmail - New Mobile Theme
MDaemon Webmail – New Mobile Theme

Performance

Businesses with higher email usage environments will benefit from these new features for SecurityGateway.

64-Bit Version of SecurityGateway

This year, we added a 64-bit version of SecurityGateway. This allows 64-bit operating systems to take advantage of the extra processing power that’s achieved by allowing more operations to be performed at a time. The 64-bit version can handle a higher volume of active connections for improved performance.

External Database Support in SecurityGateway

External database support has been added to SecurityGateway, so you’re no longer limited to using the built-in Firebird database. When an external Firebird database is used, multiple items can access the database at the same time, which helps improve performance.

Administration

Support for Multiple SSL Certificates

In the past, when adding a new domain and host name to an existing MDaemon server, administrators had to remove and re-create the SSL certificate, or re-issue the third-party certificate. In 2019 we added support for Server Name Indication (SNI) to MDaemon. With SNI, each host name can have its own SSL certificate, which means you no longer have to delete and re-create existing certificates and share them among new domains/host names. Simply create the new SSL certificate & assign it to the new host name.

Centralized Management of Email Signatures

If your business allows users to create their own email signatures, you may have noticed there’s no consistency, with variations in text formatting, images, or overall layout of the signature. In MDaemon 19.5, we added support for centralized management of email signatures.

Central Management of Email Client Signatures
Central Management of Email Client Signatures

More Features Coming Soon!

This is by no means an exhaustive list of all new features. Our developers have devoted countless hours to making MDaemon the best email and collaboration product on the market, and 2020 is going to be even more exciting, so check back for new features and updates!

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Security Gateway 6.5 – With Improved Attachment Handling & Database Support

If you’re in charge of managing your company’s email, whether you’re running an in-house Exchange server or Office 365, you’ve certainly become all too familiar with the latest threats posed by cybercriminals – threats that go far beyond the old-school Nigerian Prince email scam that has become the brunt of jokes over the past couple of decades. So if protecting your employees from email-borne scams is important to you & your business, a secure email gateway to protect against phishing, malware, data leaks and other threats would be a sound investment.

If you’re looking for email security solution that will block the most spam, viruses, and phishing threats, with user-friendly email traffic reports, email archiving, and Data Leak Prevention (DLP) at a price that’s affordable for small businesses, consider Security Gateway for Email Servers.

Announcing Security Gateway 6.5!

This week, we released Security Gateway 6.5, with improved attachment handling and external database support.

Macro Detection in Office Documents

Cybercriminals often use macros in email attachments to spread malware. In Security Gateway 6.5, the Cyren Antivirus engine can be configured to detect macros in Microsoft Office documents and flag them as infected.

SecurityGateway for Email Servers - Antivirus Flag Macro
SecurityGateway for Email Servers – Antivirus Flag Macro
Improved Handling of Restricted Attachments

Messages sent from Microsoft Outlook in Rich Text format are sent with an embedded file containing formatting data. Receiving email clients that do not understand this data may display it as a Winmail.dat attachment. To prevent users from bypassing the restricted attachments list by attaching restricted file types to rich text emails, SecurityGateway can now look inside Winmail.dat attachments for restricted file.

Security Gateway can now also scan RAR archives for restricted attachments.

External Database Support

Security Gateway installs with its own embedded Firebird database, however, in the latest release, administrators can configure Security Gateway to use an external Firebird database for improved performance.

Other Improvements

These are just the highlights. Additional features include email archive journal reports plus enhancements to manage archive and Sieve scripts via the API. You can read the full list of new features here in the release notes, or download your free trial to begin protecting your business against the latest threats!

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Security Gateway a High Performer Again – G2 Crowd 2019 Fall Report

We’re proG2 Crowd High Performer 2019ud to announce that Security Gateway for Email has once again been named a High Performer in Secure Email Gateways by G2 Crowd in their Fall Report. And if you are looking for a hosted solution, Security Gateway also was recognized as a top Cloud Email Security solution.

Security Gateway for Email Servers - High Performer 2019
Security Gateway for Email Servers – High Performer 2019

G2 Crowd awards are based on honest reviews from users. In other words, the product is recognized because of the feedback from users just like you who use the product every day; awards that reflect a superior customer experience.

The data from G2 Crowd speaks for itself – Security Gateway received satisfaction ratings above 90% in the Ease of Set Up, Ease of Use, Ease of Admin, and Quality of Support categories; ratings that exceed the category average scores.

Why Users Love Security Gateway

Easy to Use 

Security Gateway Review from G2 Crowd

SecurityGateway is designed to be simple and easy-to-use. Set-up, configuration and maintenance is easy for the administrator, and every-day tasks like accessing quarantine reports is easy for the end user.

Best Results

Security Gateway for Email Review - G2 Crowd

With SecurityGateway you get results, which means you DON’T get malicious emails in your inbox. We protect email communications for businesses of all sizes and verticals, regardless of which email platform they use and whether it’s in-house or in the cloud.

Reliable

Security Gateway Review

Try Security Gateway for Free and Compare its performance and Cost to Your Current Solution

Security Gateway is one of the best email security gateways in the market. Find out what organizations of all sizes already know – Security Gateway saves you time, headache and money.

Click here to learn how Security Gateway can protect your email!

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We’re Extending our Summer Savings Discount on MDaemon Email Server & Security Gateway for Email Servers!

As we endure the heat of the “dog days” of summer here in the northern hemisphere, we start to see tell-tale signs of the approaching end of summer – kids going back to school, the sun setting slightly earlier each night. But not all good things must end in August. Therefore, I’m excited to announce the extension of our 15% off Summer Savings promotion – now through September!

Through September 30, when you make a new purchase of MDaemon or purchase, renew, or upgrade Security Gateway, you’ll automatically receive 15% off the regular price.

Whether you’re tired of the expense and headache of managing Microsoft Exchange Server, or are looking for a secure, affordable alternative to Kerio, IceWarp, or Gmail, MDaemon’s migration tools can help you migrate your business email and groupware data.  Additional migration information and how-to guides for Security Gateway can be found on our Literature page.

Compare MDaemon and Security Gateway for Email Servers with your current solution, or click here to download your free trial!

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Expiring Support for Older Software: Renew & Upgrade for the Latest Features & Improved Security!

As our products have evolved over the years, with new features added regularly, older versions of our software are eventually no longer supported.

Effective July 30, 2019, technical support will be discontinued for the following product versions:

  • MDaemon – Versions 14.5.x and below
  • Security Gateway – Versions 4.5.x and below
  • Outlook Connector – Versions 4.5.x and below
  • SecurityPlus – Versions 5.0.x and below

For continued support, this is a great opportunity to renew your license and upgrade to most recent versions of our software to take advantage of the latest features! As a current user we offer an automatic 30% discount off the price of a new purchase!

Upgrade MDaemon today and get these exciting new features:

MDaemon, webmail, chat, IM, collaboration
Integrated instant messaging in MDameon Webmail

Check out our MDaemon Features by Version page to see what you could be missing!

After July 30, 2019, supported versions of MDaemon will include MDaemon 15 & up.

Upgrade Security Gateway for Email Servers today and get these exciting new features:

When you upgrade to the latest release of Security Gateway, you can take advantage of these new features:

Archiving Features in Security Gateway
Archiving Features in Security Gateway

More information on these new features can be found on our Security Gateway Product Page.

MDaemon Connector for Outlook (formerly Outlook Connector for MDaemon) has new features, too!

MDaemon Connector for Outlook Client Settings
Control MDaemon Connector for Outlook client settings from the MDaemon console

Outlook Connector has been re-branded as MDaemon Connector for Outlook, and, beginning with MDaemon 18,  is now included with MDaemon as a licensed feature (via purchase of separate license).

 

Therefore, in the latest version of MDaemon, a separate download is not required on the MDaemon server. Simply enter your MDaemon Connector license key via Help | Register your MDaemon Products to activate MDaemon Connector for Outlook. Features introduced after version 4.5 include:

  • “Expired password” or “password change required” notification for end users
  • Administrator control over which Outlook add-ins are allowed or disabled
  • Junk Email folder / Blocked Senders support
  • S/MIME support for message signing and encryption
  • MDaemon Connector configuration reports for administrators, with Outlook send/receive schedules for all accounts.
  • Centrally-managed send/receive schedules
  • Nearing/over quota alerts for end users
  • New database management tools to help administrators maintain optimal performance

Visit the MDaemon Connector for Outlook product page to learn more!

MDaemon Antivirus – with Cyren AV and Mailbox Scanning

SecurityPlus has been rebranded as MDaemon Antivirus, and beginning with MDaemon 18,  is also now a licensed feature of MDaemon that no longer requires a separate download.

Recent versions of MDaemon Antivirus include these new features:

  • Mailbox scanning
  • Cyren AV (The Kaspersky AV engine was replaced by Cyren in October, 2017)
  • ClamAV antivirus plugin
  • Exclusions for password-protected files for approved senders or recipients

Visit the MDaemon Antivirus page to learn more.

MDaemon Antivirus - Mailbox Scanning
MDaemon Antivirus – Mailbox Scanning

Would  you like to take advantage of these new features? Click here to upgrade or renew your product license today and receive the latest security and administration updates as they become available for the duration of your license term!

 

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Never Lose an Important Email: How to Track Messages in Security Gateway

Most of our customers are small-to-medium businesses with limited IT budgets across a variety of industries – including healthcare, education, manufacturing, and government. Having a limited IT budget often means having limited staff available for troubleshooting email or tracking down messages, so when considering which email gateway/spam filter you want for your business, one of the main criteria to consider is how easy it is to find messages for your users. Users who are expecting business-critical messages need to know ASAP what happened if that message is not delivered. With Security Gateway, it’s easy to find out if a message was rejected, quarantined or delivered. If it was rejected or quarantined, color-coded transcripts make it easy to determine exactly why the message was not delivered.

At-a-Glance: The Message Log Window

Let’s have a look at the message log and its layout.

Use message list buttons to search messages, view message details, redeliver, whitelist or blacklist, or perform other actions.
Use buttons across the top to search messages, view message details, redeliver, whitelist or blacklist, or perform other actions.

Use the buttons across the top to:

  • Refresh the message list
  • Search for messages. Advanced search options are provided, allowing you to find messages based on a variety of criteria, such as message contents, delivery date, the result of the message delivery attempt, keywords in a message header, and others.
  • View message details (providing the same information as double-clicking the message)
  • Redeliver the message. Note that if the issue that made a message undeliverable still exists then the message will return to the message log with the same status.
  • Whitelist the sender or sender’s domain
  • Blacklist the sender or sender’s domain
Use the blue buttons to enable or disable columns in the SecurityGateway message list
Use the blue buttons to enable or disable columns in the SecurityGateway message list

Press the blue buttons to enable or disable specific columns.

The left & right-facing arrows indicate inbound and outbound messages.
The left & right-facing arrows indicate inbound and outbound messages.

The right-facing blue arrows indicate outbound messages, and the left-facing green arrows indicate inbound messages.

The remaining columns from left-to-right include:

  • Date (notice the arrow indicating sort order)
  • The message sender (From)
  • The message recipient
  • The message subject
  • The result of the message delivery attempt (Delivered, Quarantined, Rejected, etc.)
  • The reason the message was quarantined or rejected (for those that meet these criteria)
  • The message size
  • The final message score based on the total score accumulated by all security tests performed

Viewing message transcripts to determine a message’s fate

Now that we’re familiar with the layout of the message listing, let’s review how to troubleshoot email delivery issues.

Key events in a message’s transcript are color-coded for easy identification. In the following example, the message was scanned by SpamAssassin. During this process, it accumulated 1.7 points. It was then scanned by Outbreak Protection, during which it accumulated an additional 5.5 points. Finally, the total message score was tallied with a final score of 12.2 points and was rejected.

Message tracking with color-coded events for easy troubleshooting
Message tracking with color-coded events for easy troubleshooting

We’ve created the following video to help you become more familiar with message tracking in Security Gateway.

Would you like to learn more about how Security Gateway can protect your business from spam, phishing attempts and malware? Click here to download your free trial!

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MDaemon Technologies Announces New Email Security Gateway Services in the Cloud

SecurityGateway 6.0 with Archiving

The latest version of Security Gateway for Email Servers includes new cloud services, expanded Data Leak Prevention rules and integrated archiving features to help companies affordably protect user email.

Archiving Features in Security Gateway
Archiving Features in Security Gateway

MDaemon Technologies announced the release of Security Gateway for email servers version 6.0 that includes a new enterprise class Security Gateway hosted cloud service and fully managed dedicated servers for end users, MSPs, VARs, Systems Integrators, and IT Consultants. The flexible options of using either on-premise software or the new email security cloud services include an expanded and flexible set of Data Leak Prevention (DLP) rules to quarantine outbound messages and help protect a company from sending sensitive or confidential information via email.   And the addition of integrated email archiving at no additional cost provides customers with affordable, flexible and easy to use features to protect email servers located anywhere in the world.

Prevent leaks of sensitive data with Security Gateway
Data Leak Prevention in Security Gateway

“We are excited to bring our many years of email security expertise and management to offer customers and channel partners a new cloud service without the need for them to make expensive hardware and infrastructure investments,” said Kevin Beatty, Vice President of Marketing and Business Development. “By adding this new service, expanding our DLP features and integrating archiving without increasing the cost of the product, we continue to offer customers unmatched value.”

MDaemon Technologies’ SecurityGateway for Email Servers incorporates multiple antivirus engines and proactive Outbreak Protection technology to detect viruses, spam, phishing, spyware, and various types of Business Email Compromise threats. Along with inbound and outbound email quarantine features, Security Gateway assures the accurate delivery and receipt of legitimate email.

To learn more or request a quote, visit Security Gateway for Email Servers.

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Prevent Leaks of Sensitive Business Data with Security Gateway for Email Servers

Data Leak Prevention - SecurityGatewayBusinesses of all types must maintain records containing personal information about their employees and customers, and executives and clients alike have a mutual interest in protecting that data. But there’s no guarantee that every employee will treat confidential account numbers, Social Security numbers, passport numbers or other personal data with the same amount of care. So how can we prevent this sensitive data from getting into the wrong hands?

We’ll show you how and give you a sneak preview of upcoming new data leak prevention rules in our latest Security Gateway for Email Servers video!

Click here for a detailed explanation of all DLP features.

If you’re not yet a Security Gateway user and would like to try it out, click here for a free trial.

Comments or questions? Let us know!

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Administrators can Save Time by Letting SecurityGateway Users Manage Their Own Quarantines. Learn More with Our Latest 30-Second Email Tips Video!

Quarantine Reports for SecurityGateway UsersIf you work in IT or manage a mail server, then you probably know that the vast majority of global email traffic consists of spam. However, if you’re an end user working for a small business in healthcare, manufacturing or education, the following statistic might surprise you:

In June 2018, spam made up a staggering 85.32% of all global email traffic.

A good spam filter & email gateway will filter out most of these malicious email messages circling the globe so that users and administrators can spend more time focusing on their business.

SecurityGateway for Email Servers was designed to make it easy for small-to-medium businesses to manage their inbound and outbound email security needs without taking up too much time that could be spent on more business-related tasks. It reduces the workload on administrators by providing automated user & domain creation and periodic quarantine report emails for end users. The focus on today’s “30-Second Email Tips” video is to demonstrate the quarantine report emails which allow users to manage their own quarantines so you can spend more time focusing on your business.

Many of SecurityGateway’s security settings (including heuristic and Bayesian analysis by the spam filter, DNS blacklists, SPF verification, DKIM verification, DMARC, and others) can be configured to perform one of three options for messages that fail a given security check:

  • Accept the message (and optionally place a tag in the message subject and add points to the message’s spam score)
  • Refuse the message
  • Quarantine the message

For messages that are placed in the quarantine, reports can be sent out to users so that they can decide what to do with these messages. Options provided are:

  • Release the message from quarantine
  • Always allow (whitelist) messages from the sender
  • Blacklist messages from the sender

We’ve created the following video to demonstrate these features.

SecurityGateway helps meet the needs of businesses that want an additional layer of security for their existing email server and businesses running Microsoft Exchange or another mail server that has cumbersome controls or a confusing interface – helping simplify the process of scanning inbound and outbound email for malicious content. Click here to learn more about SecurityGateway, or click here to download your free trial!

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