Manage Employee Overtime with New Email Feature

Companies around the world are faced with the need to manage email access after hours to reduce overtime pay and promote a stronger work/life balance for their employees. MDaemon makes this goal attainable using its Do Not Disturb feature. Do Not Disturb allows administrators to designate a time during which selected users are not allowed to check their email. During the Do Not Disturb period, accounts can still receive email on the mail server, but users cannot send or check for mail using SMTP, IMAP, POP, WorldClient or ActiveSync.

In MDaemon, you can access the Do Not Disturb feature via the Group Manager screen under the Accounts menu. Follow these steps to configure Do Not Disturb.

  1. Select Accounts.
  2. Select Groups & Templates.
  3. Select Group Manager.
  4. Select New Group or click on an existing group to select it.
    Click on New Group to create a user group in MDaemonEnter a Group Name and Description for your new group.Group name and description - MDaemon user group
  5. Click on Add or remove accounts from the selected group.
    Adding Accounts to a Group in MDaemon Messaging Server
  6. Check the box for each account you wish to add to this group, and then click OK.
    Adding Accounts to a Group in MDaemon Email Server
  7. Select the group name under the Group Manager list.
    Select the Group in the Group Manager List
  8. Check Enable Do Not Disturb.
    Do Not Disturb Checkbox - MDaemon Groups & Templates
  9. Click on Define Do Not Disturb Schedule to configure when you would like this feature to take effect.
    Defining a do-not-disturb schedule for selected accounts in MDaemon
  10. Select your desired Do-Not-Disturb schedule, including dates, times, and days of the week, and then click OK.
    Do not Disturb schedule
  11. Click OK to close the Groups & Templates window.

Once these settings are enabled, users who try to access or send email during Do Not Disturb hours will be denied access.

The following video demonstrates how to configure Do Not Disturb.

Do Not Disturb gives administrators and management teams greater control over who has after-hours access to the email system. This feature was added in MDaemon 15.5. If you’re using an older version of MDaemon and would like to upgrade, then visit our Downloads page to download the latest version of MDaemon.

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Archive Your Email and Save Money!

Alt-N has been working closely with Mailstore to make email archiving, management and compliance easy to use with your MDaemon server. In fact, MailStore is the product we use here at Alt-N! mailstore-button-distributor-approved

The software works seamlessly with MDaemon to create 1:1 copies of all emails in a central email archive to ensure the security and availability of any amount of data for years to come.

MailStore advantages include:

  • Legal safeguard for email compliance
  • Fast full-text searching of emails and attachments
  • Reducing server workload
  • Saving up to 70% of storage space

And now you have an opportunity to save up to 50% with these promotions*:

– Save 20% on a NEW MailStore purchase, or
– Save 50% when you replace a competitor’s product with MailStore

For the 20% discount, use coupon MS20NEW at checkout at altn.com. For the 50% discount, contact an Alt-N representative.

To learn more and check pricing, please visit the Mailstore page.

IMPORTANT NOTE: This promotion is for Alt-N customers and resellers who work directly with Alt-N. MailStore uses other Alt-N Distribution partners in various countries for sales and you should check your country for specific sales by visiting the MailStore partner page

Be sure to take advantage of these offers today!

* Promotions cannot be combined and you must meet the 50% upgrade offer requirements. 20% offer expires March 31, 2016.

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Access your Outlook Contacts from Anywhere by Importing them into WorldClient

If you’re moving to MDaemon from another email platform, or if you want to consolidate your local address books into one centrally-located database for easy access from anywhere, then you’ll want to import your contacts using WorldClient.

When contacts are imported into WorldClient, they are stored in a folder on the MDaemon server and accessible from your ActiveSync-connected mobile device (or Outlook 2013 & up connected via ActiveSync), Outlook via Outlook Connector, and WorldClient – MDaemon’s webmail client.

This knowledge base article lists the CSV fields that can be used when importing contacts into WorldClient.

In this brief tutorial video, I show you how to export your contacts from Outlook to a CSV file, and how to import that CSV file into WorldClient.

If you have questions, send me an email at training@altn.com.

Have a great weekend!

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Thwart Hackers with Strong Password Policies

For spammers, the barriers to entry are very low and the potential payoffs are very high relative to the small amounts of effort required to send out lots of spam. Spammers typically look for the “low hanging fruit” of an email system, such as mail servers that are not configured to prevent relaying, or accounts with weak passwords. If a hacker manages to guess an account’s password, he can use that account to send out large amounts of unsolicited spam email messages. This can result in your server winding up on a blacklist. Additionally, if large amounts of spam are sent out before the issue is corrected, your business can suffer lost trust and a reduction in revenue.

MDaemon’s Account Hijack Detection feature can be used to disable the account once a specified number of messages have been sent from an authenticated session within a given period of time. But it would be better to not even let a hacker get that far. Having strong passwords that are difficult to guess would help prevent an account from being hijacked in the first place.

Today, we focus on the issue of weak passwords and how to thwart hackers by implementing strong password policies. These settings are located in MDaemon under the Accounts | Account Settings configuration screen. In today’s video tutorial, we demonstrate how to require strong passwords, how to force accounts with a weak password to change their password, and how to send a Weak Passwords report to a designated email address.

Email is one of the most valuable intellectual property assets a company can have. Protect your email by enacting strong security and password policies & keep the hackers out.

Click here to learn more about MDaemon and why many small-to-medium businesses have migrated to it from Microsoft Exchange Server, or click here to download your free trial!

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For Security & Privacy – Easy Email & Attachment Encryption with Virtru

Recently, I created a video and blog post about Virtru Email Encryption for MDaemon, to demonstrate its features, benefits, and ease of use. Following along with its ease of use, I’ve created the following animation to show you just how easy Virtru is to use. Simply enable Virtru support in WorldClient (MDaemon’s webmail client), enable the Virtru features by clicking on the small “V” button within the email compose window, and then click on “Send Encrypted.” It really is that simple!

Virtru Email and Attachment Encryption
It’s easy to encrypt email and attachments using Virtru

For a more thorough overview of Virtru’s features, please see this blog post, or click here to visit our main Virtru page.

Virtru (email and attachment encryption) is included with the MDaemon Messaging Server. Virtru Pro features include Message Revoke, Disable Forwarding, Set Message Expiration, and automatic encryption. Click here if you’d like to purchase Virtru Pro.

Want to learn more about the encryption features offered by MDaemon? Then click here to learn more!

Protect your business from unauthorized access to your important and confidential email messages. Download your free trial of MDaemon today!

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MDaemon 15.5.3 is Now Available

MDaemon mail server software update available

MDaemon 15.5.3 has been released. With this latest release, we’ve added support for one of the most popularly-requested features – the ability for the content filter to check for restricted files inside of RAR and ZIP attachments.

Click here to read the complete release notes.

Click here to download the latest MDaemon.

If you are upgrading from an older version of MDaemon, here are some helpful tips to ensure that your upgrade goes smoothly.

If you need assistance, please feel free to leave us a comment, or click here to contact our support staff.

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MDaemon Update Available

MDaemon 15.5.2 is now available. This is a minor update that includes the following two changes:

  • Updates to MDaemon’s server-side encryption using Open PGP: –pgpx mode will now bounce if no key on key-ring found for encryption and log a failure message if encryption cannot be performed.
  • Info about ActiveSync port requirements has been moved from a popup to the ActiveSync server configuration dialog.

There are also various other fixes & improvements. These updates & improvements are listed in the latest MDaemon release notes, which you can read here.

Click here to download the latest release of MDaemon.

If you have questions, feel free to leave a comment, or email training@altn.com.

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Email Privacy and More in MDaemon 15.5

MDaemon_logo_transparent

Today we’ve launched the newest version of the MDaemon email server with some exciting new features. Staying true to the company’s focus on email security and end user ease of use, we believe these new features will be welcomed by many of our users across industries.

I’ve outlined some of the features below, but if you’d like a more extensive list, the MDaemon Features by Version page can provide additional detail.

Encryption Layers for Extended Email Privacy

With a growing emphasis in the market on email privacy, MDaemon 15.5 introduces additional encryption features using Vitru and Open PGP to make it easy for users and administrators to keep email communications private.

On the client side, WorldClient users can enable Virtru for end-to-end encryption. Basic encryption for emails and attachments is included for free within the WorldClient settings menu. Virtru encrypts the user’s email and attachments and does not have access to the encryption keys. For organizations that need to comply with HIPAA or need additional security controls, Virtru Pro is available for an annual subscription of only $24 per user. Virtru Pro allows users and administrators to revoke messages at anytime, see and control forwarding, as well as add expiration data to email messages. For Microsoft Outlook users, the same features (free and Pro) are available using the Virtru for Outlook add-on.

On the server side, Open PGP for MDaemon has been added to give administrators the ability to use encryption, decryption, and basic key management capabilities through OpenPGP support. This additional layer helps administrators who want to ensure user compliance by managing encryption settings at the server versus the user implemented client level. Also, MDaemon’s Content Filter now contains actions to encrypt and decrypt messages. And finally, server-side encryption capabilities are beneficial when using email archiving with MDaemon.

Managing Employee Workload and Overtime with Email Do Not Disturb

Companies in many countries are being challenged by the need to manage email access “after hours” to prevent overtime pay and promote a stronger work/life balance. To date, most companies can only implement Human Resource policies to address the issue. To help IT Administrators deliver another layer of compliance to the organization, MDaemon 15.5 introduces its “Email Do Not Disturb” feature.

Located within the Accounts | Groups & Templates settings, Do Not Disturb allows the MDaemon administrator to set a time frame during which email may not be accessed by its users. Accounts in this state will receive incoming mail but users may not be able to login to their MDaemon account or send/reply to messages until the Do Not Disturb period has lapsed.

New Calendar Synchronization Options with CalDAV Support

Support for synchronizing calendars via the CalDAV protocol has been added. Notable CalDAV clients are Apple iCal (Included with Mac OS X), Apple iOS (iPhone), and Mozilla Thunderbird via the Lightning calendar plugin.

Adding Public Contacts Support in ActiveSync

The ActiveSync server has an option to include and merge a user’s public contacts with their default contacts. This allows users of clients such as Outlook 2013, which does not support multiple contacts folders or global address list searching, to access public contacts. The public contacts are read-only and tagged with “Public” and “Read-Only” categories.

Productivity Improvements for WorldClient Users (MDaemon’s Web-based Email)

Browser* Desktop Notifications – When launching WorldClient using the LookOut or WorldClient theme, the browser will prompt the user to allow desktop notifications. If accepted, the user will receive notifications of new email messages, new Instant Messages (in the case that the corresponding chat is not in focus), and any change in status of a chat buddy.
*Desktop notifications are not supported by Internet Explorer.

Password Recovery – If enabled, users who have permission to edit their password will be able to enter an alternate email address to reset their password in case they forget it. Once set, if the user attempts to log in with an incorrect password a “forgot password?” link will appear and direct them to a page that asks them to confirm their password recovery email address. If entered correctly, a message containing a link to a page that allows them to change their password is sent. This feature is disabled by default.

Creating a New Event, Task, or Note via Email – Users can easily convert an email message to an event, task or note. This enables users to more easily follow-up on emails that contain information relevant to projects, meetings or other time sensitive activities.

For pricing to purchase, upgrade or renew your MDaemon license to the newest version, please visit the Purchase, Renew or Upgrade page!

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Training the Bayesian Spam Learning Engine in WorldClient

MDaemon’s built-in spam filter includes a feature known as Bayesian Learning. Bayesian Learning allows MDaemon to “learn” what types of messages are spam and what types are not spam. This allows the spam filter to become more accurate over time.

It is important for users to properly train the Bayes system so that messages are correctly flagged as spam or non-spam. We do not recommend blacklisting the sender of spam messages because this does not help the Bayes engine learn from the message, and thus, has no effect on reducing spam. The easiest way to train the Bayes engine is for users to use the thumbs-up and thumbs-down icons in WorldClient (MDaemon’s webmail client) to feed the Bayes engine samples of spam and non-spam. The more spam and non-spam samples you feed to the Bayes engine, the more accurate the spam filter will become over time, thus, it is very important for users to use the thumbs-down icon on every spam message – whether it arrives in your Inbox or in your Junk Email folder. Likewise, for every false-positive (legitimate, non-spam message that is flagged as spam), you can use the thumbs-up icon to flag the message as non-spam.

This knowledge base article provides a more thorough explanation of Bayesian Learning and how to train the Bayesian Learning engine.

This video explains further.

If you are an end user and you do not see the thumbs-up and thumbs-down icons in WorldClient, the MDaemon administrator can take steps outlined in this video and blog post to make those icons appear.

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Malwarebytes False Positive Causing MDaemon DKIM Issues

Our friends at Zen Software posted about an issue with Malwarebytes false positives causing some DKIM issues for MDaemon. What may happen is that MDaemon may start blocking all inbound email because it’s seeing false results that a DKIM message check has failed. This is not an MDaemon problem. What’s happening is that the libdkim.dll file that MDaemon uses as part of the DKIM check is being blocked by Malwarebytes. The solution is simple. Simply exclude the MDaemon directory from real-time or scheduled antivirus checks.

You can read the original post here on Zen Software’s blog.

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