New Security & Collaboration Features for MDaemon 17.5!

Our continued focus to make email safe and simple to use has resulted in some great new features in the most recent release of MDaemon 17.5. We’ve highlighted some of the features for email administrators and end users below. So, let’s have a closer look.

New MDaemon Features for Administrators

Stop Spam and Malware Sent from Specific Countries

Many email administrators want an easy way to block connections from specific countries that send spam and malware. New country screening settings allow administrators to block incoming SMTP, POP, and IMAP connections from designated countries. This benefits businesses by allowing them to block messages from countries with which they do not do business, and provides an extra layer of spam protection when certain countries are known sources of spam.

MDaemon Location Screening
Block incoming connections by country via the new Location Screening feature

Prevent and Set Alerts When Hackers Try to Access Your Email

MDaemon’s new Dynamic Screening features can be configured to track authentication failures for all protocols, including SMTP, POP, IMAP, WorldClient, and ActiveSync (among others). After receiving a specified number of failed authentication attempts from a given IP address in a designated period of time, subsequent connections from the IP are blocked for a specified period of time. This helps prevent further connection attempts and password guessing by hackers & spammers.

MDaemon Dynamic Screening & Authentication Failure Tracking
MDaemon Dynamic Screening & Authentication Failure Tracking

If you’re looking for the previous dynamic screening settings, they are still located under the Security Settings screen, but this screen has been renamed to SMTP Screen.

Flexible Filtering to Manage Messages

Administrators can set multiple IMAP filtering parameters based on the message size or the contents of any message header, and perform actions such as moving, deleting, forwarding, or redirecting the message.

Complex IMAP filters
Complex IMAP filters

Improving Server-Side Encryption Key Exchange

An option has been added that allows the process of exchanging public keys for OpenPGP to take place during the SMTP message delivery process. When this feature is enabled, authorized users will no longer need to manually send their public key to another user from whom they wish to receive encrypted email.

Automatic Encryption Key Exchange
Automatic Encryption Key Exchange

Improved Message Search Capabilities

A new Message Search page has been added to MDaemon Remote Administration, allowing administrators to search a single user’s messages based on keywords in the sender, recipient, subject, or attachment name. Searches can be performed on all messages, or only messages within a specified date range.

New Message Search for MDaemon Remote Administration
New Message Search for MDaemon Remote Administration

New MDaemon Features for End Users

Flexible Search Filters for Inbox Management

Improved search filters have been added to MDaemon’s web-based email (WorldClient) allowing users to specify filtering rules based on the message size or any message header. Message results based upon the filter criteria can be moved to another folder, deleted, forwarded, or redirected.

Complex filters for WorldClieint, MDaemon's web-based email client
Complex filters for WorldClieint, MDaemon’s web-based email client

Custom Buddy List Groups for Instant Messaging

WorldClient Instant Messenger users can now arrange their buddy lists into custom groups.

WorldClient Instant Messenger - Buddy List Grouping
WorldClient Instant Messenger – Buddy List Grouping

Adding Attachments to Calendars, Contacts, Tasks and Notes

Attachments can now be added to calendar items, contacts, tasks, and notes via WorldClient, Outlook (using Outlook Connector) or your favorite CalDAV or CardDAV client.  When scheduling a meeting, attachments added to calendar events will be sent to all meeting attendees.

Attachment Support for Meetings, Contacts, Tasks
Attachment Support for Meetings, Contacts, Tasks

Import and Export Groups/Distribution Lists to/from a Contact Folder

WorldClient users can now import and export groups/distribution lists to & from their Contacts folders. The ability to import groups allows users to avoid the extra steps needed to add group members individually.

Import Groups
Import Groups

Using Email Voice Memos

WorldClient’s new voice recorder allows users to record voice memos and attach them to email messages, save them to their WorldClient Documents folder, or save them to the desktop.

WorldClient Voice Recorder
WorldClient Voice Recorder

Simplified Folder Management Options

WorldClient users can now perform the following folder management tasks without having to go to the Options | Folders menu:

  • Move folders from one parent folder to another via drag & drop.
  • Add folders to Favorites via drag & drop.
  • Rename folders in the Favorites list by clicking on the folder name.
  • Show folders by type in the LookOut theme (previously only available in the WorldClient theme).
WorldClient Folder Drag & Drop
WorldClient Folder Drag & Drop

Export a Contact in vCard 4.0 Format

WorldClient users can now export individual contacts in VCard format, a file format standard for electronic business cards supported by a wide variety of email clients. VCards contain various details about a contact, including name, company name, email address, postal address, phone number, and additional comments. They can be downloaded locally or sent to a designated email address, and then imported into any email client that supports the VCard format.

WorldClieint - Export Contact in vCard Format
WorldClieint – Export Contact in vCard Format

Password Protected Chat Rooms

For added security, WorldClient Instant Messenger users can now chat with others via password protected chat rooms. When creating a new chat room via the WorldClient Instant Messenger application, simply enter the password that is required to join in the new Password field.

WorldClient Instant Messenger - Password Protected Chat Rooms
WorldClient Instant Messenger – Password Protected Chat Rooms

Other Enhancements

In addition to all of this, other improvements include:

  • By default, messages that cannot be scanned by SecurityPlus are quarantined. The antivirus quarantine exclusion settings have been improved. In previous versions, administrators could configure exclusions from antivirus scanning based on attachment file type. Now, administrators can also configure antivirus scanning exclusions based on the sender or recipient address.
  • When using the WorldClient theme, the look of WorldClient Notes has been updated. An option was added that allows users to change the color of the note by clicking on the note icon in the top left corner of the note.
  • When using the LookOut and WorldClient themes, WorldClient users can now search for attachment names using advanced search.

For more information please refer to the following resources:

MDaemon Release Notes
Click here to download MDaemon

If you’ve got questions or comments, let us know via the Comments link below!

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MDaemon Has been Updated to Version 17.0.3

Update_stickyAs any software company knows, it’s important to listen to our customers and address any issues that may be reported. With this in mind, our development team has released MDaemon 17.0.3. This minor update includes various improvements to WorldClient Instant Messenger and other minor fixes.

Click here to read the release notes, and click here to download the latest MDaemon.

If you’re not yet an MDaemon user, you can find more product information here, and click here to compare us to your current messaging solution.

Do you have questions or comments? Let us know via the Comments section below!

 

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Open Protocol (XMPP/Jabber) Support Provides More Instant Messaging Choices for MDaemon Users

In today’s connected society, users demand instant access to open channels of Chat-bubblescommunication. For years, MDaemon has offered instant messaging via WorldClient Instant Messenger. Formerly known as ComAgent, WorldClient Instant Messenger has evolved to support open protocol (XMPP/Jabber) for instant messaging, giving users more choices over what instant messaging client to use.

What exactly is XMPP & why should I care?

XMPP is a communication protocol based on XML that powers a wide range of applications. It is based on open standards and offers greater flexibility and choice for its users. XMPP supports secure communications via SSL, and a wide variety of XMPP clients for Windows, MacOS, Linux, iOS, Android, BlackBerry, and Nokia devices. There’s even a DOS/Command-line client for die-hard DOS purists. A complete list of XMPP clients can be found at xmpp.org.

Why is this important for MDaemon users and administrators?

In addition to greater choice for end users, other features that we’ve come to appreciate from the ComAgent years remain, including file transfer for end users and message logging for administrators.

How do I connect to MDaemon’s XMPP service with third-party chat clients?

The steps for each instant messaging client will vary, but the concepts for each are the same. You’ll need your email address, password, and the host name or IP address of your MDaemon server. I’ve created a tutorial video showing the configuration process for both MDaemon administrators and end users.

Want to learn more? We have some valuable resources in the following knowledge base article.

http://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=1167

This is just one of many collaboration features found in the MDaemon Messaging Server. Download your free trial & start collaborating today!

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New Feature: Email Health Check for Optimal Security Settings

Our latest version of MDaemon, MDaemon 17, comes packed with lots of new features for administrators and end users, including new password security, support for Let’sEncrypt, DropBox integration, message scheduling, and much more. Today, I’d like to demonstrate MDaemon’s new Health Check utility. With this handy new tool, administrators no longer have to go through each feature to verify that it’s configured for optimal security. This new tool will analyze all security-related settings, display each setting’s current value, its recommended value, and where that feature is located in the MDaemon interface. This tool offers administrators the flexibility to change all settings to their recommended value at the same time, or to select and change individual settings. In this tutorial video, I demonstrate how to use the new Health Check utility.

Need additional help? More guidance on the MDaemon Health Check utility can be found in this knowledge base article.

If you haven’t yet upgraded to MDaemon 17, check out the release notes and our previous blog post to see what you’re missing!

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MDaemon 17 Adds New Security and Collaboration Features

Dropbox Integration for Webmail Users, Popular IM Client Connections, Support for Let’s Encrypt, new Message Scheduling, and More!

Businesses around the world have depended on the reliability and security of MDaemon for over 20 years.

With the release of MDaemon 17, we’ve included additional security features and introduced several new features for WorldClient, MDaemon’s feature-packed web-based email client.

Below, you’ll find a summary of key new features. A more comprehensive list of all new features and enhancements can be found in the MDaemon release notes on the MDaemon Download page.

New Security Features

MDaemon Health Check Utility

MDaemon’s new health check utility will analyze all security-related settings and display a report of each feature that is not configured with the recommended setting. This report includes the name of the feature, the current setting for that feature, its recommended setting, and the GUI path to the setting. Administrators can select an entry in the report and click on “Set to Recommended” to re-configure the selected feature with the recommended setting, or by holding down CTRL or SHIFT, multiple items can be selected and re-configured simultaneously.

MDaemon Health Check Utility
MDaemon Health Check Utility

Enhanced Password Security

An option has been added to store mailbox passwords using non-reversible encryption. This protects the passwords from being decrypted by MDaemon, the administrator, or a possible attacker.

Enhanced Password Security
Enhanced Password Security

More information on this feature can be found in the following knowledge base article:
How to store mailbox passwords using non-reversible encryption

Access to Free Certificates

MDaemon now supports “Let’s Encrypt,” a certificate authority service that uses an automated process to provide free certificates for Transport Layer Security (TLS) encryption for secure websites.

New Webmail Features

Dropbox Integration

WorldClient users can save message attachments directly to their Dropbox accounts and attach files directly from Dropbox when composing a message.

DropBox Integration
DropBox Integration

More information on Dropbox integration:
How to set up Dropbox integration

Flexible Chat Client Options

WorldClient Instant Messenger now uses the XMPP protocol for instant messaging instead of WorldClient’s proprietary protocol. This gives users more chat client options (those that support XMPP), especially when wanting to use mobile chat clients to connect with MDaemon users on their desktop.

Message Scheduling

WorldClient users now have the option of sending a message at a later date and time. This feature is located under the Advanced button in the message compose window. Simply select the desired date and time in the new drop-down menus, and then click on Send. For more information on how to enable this feature, please see the MDaemon release notes.

WorldClient Message Scheduling
WorldClient Message Scheduling

Support for Multiple Email Signatures

WorldClient now supports multiple email signatures. This is useful in situations where a user has additional aliases for his account, such as sales@example.com, etc. A default signature can be assigned to the user’s primary email address and to each alias. When composing a message, users can use the default signature assigned to the email address (or alias) currently used, or choose from among their other signatures via the Advanced button in the message Compose window.

Multiple Email Signatures
Multiple Email Signatures

Easily Share Contacts with Other Email Clients

When using the LookOut or WorldClient themes, WorldClient users can now import vCards (.vcf files) into their default contacts folder. vCards enable users to send and receive contact information in a format that can be easily read in other email programs. A vCard may contain a contact’s name, title, phone number, email address, mailing address, and other information.

Import Contacts VCF
Import Contacts VCF

Enhanced Desktop Notifications

Desktop notifications are now available for WorldClient tasks and events. When a reminder is configured for an event or task, a pop-up window will display to alert the user.

Desktop Notifications
Desktop Notifications

Other Improvements

  • ActiveSync Corrupt Message Notifications notify administrators if a particular message cannot be processed.
  • The ActiveSync Migration Client now supports the ability to select which folder types to migrate.
  • A new content filter option has been added which will quarantine the entire message when it contains a restricted attachment.
  • The Retry Queue configuration screen has a new checkbox which enables sending of a “successful delivery” DSN (delivery status notification message) any time a message is delivered which has previously been delayed and placed in the retry queue for whatever reason.
  • Options have been added to the Outlook Connector centralised management for local cache filename and attachments directory.

If your license is current, you can upgrade to MDaemon 17 for free. You can check for MDaemon updates via the Help menu in MDasemon, or click here to visit the MDaemon purchase page.

Visit our Downloads page to download the latest MDeamon, or click here to read the release notes.

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Easy Backup & Recovery with MDaemon

MDaemon’s user-friendly flat-file structure makes it easy to backup and recover your email messages, user accounts, security settings, and any other data stored in MDaemon. No extra Windows components or third-party applications are required, and you won’t have to navigate through any confusing dialog boxes to backup & recover your data. Backing up and restoring MDaemon is as easy as drag & drop. All you would need to do is map a drive letter from the MDaemon server to another drive on your network, then drag over the files you want to back up.

In this example, we’ve backed up our users’ email directories, our configuration files, and our mail queues.

MDaemon Backup FoldersIf you’ve accidentally deleted users, you can simply restore the Userlist.dat file, located in the MDaemon/App directory. In this example, let’s assume user01, user02 and user03 were all deleted.

MDaemon Users DeletedSimply drag the userlist.dat file from your backup back to the MDaemon/App directory, as shown here.

Userlist drag & dropAnd if email messages were deleted, they can easily be restored as well. Email messages are stored within the Users directory under the specific domain and user. Simply drag the .msg files from the backup to the User’s folder on the MDaemon server.

Restoring Email MessagesYou can do a lot more with MDaemon’s file structure, including restoring a user’s contacts when they were accidentally deleted, moving public folders, and much more.

Click here to learn more about MDaemon’s file structure.

If you’re new to MDaemon, visit our MDaemon product page to learn more!

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Restricting Message Size for Everyone Except a Select Few Users in MDaemon

Recently, one of our customers asked the following question:

“How do I restrict messages to 2MB for inbound and outbound mail – for all users except a small group of users?”

In MDaemon, this can be done via the Content Filter (located under the Security menu). Simply follow these easy steps:

  1. Add the users who will not be subject to the size restriction to a group via Accounts | Groups & Templates.
  2. Go to Security | Content Filter and create a new rule.
  3. In the left-hand “Conditions” column, check the box “If MESSAGE SIZE is greater than.”
  4. In the right-hand “Actions” column, check the box “DELETE the message”, and also check the box “Send a NOTE 1 to.”
  5. In the bottom section, click on the blue text “is greater than 10K” and enter a value in KB (2000 KB, for example), and then click OK.
  6. Click on the blue text “Specify Information” next to “and send note 1.”
  7.  In the new window, enter $SENDER$ in the To field, adjust the subject if desired, and enter a message in the main window, such as “Sorry, your message has exceeded the allowed size limit.”
  8. Click OK to save your progress.
  9. Give your new rule a name in the “Name this rule” field at the top, and click OK to save the rule.
  10. Now, we need to create a new rule to skip the size limit rule for members of the group we created in Step 1. Click on New Rule.
  11. Give your rule a name.
  12. In the left-hand “Conditions” column, check the boxes “If SENDER is a member of GROUP” and “If RECIPIENT is a member of GROUP.”
  13. In the box below, click on the blue “specific group name” text for each item, and select the group you created in Step 1. Do not change the word “or” to “and.”
  14. In the right-hand “Actions” column, check the box “SKIP the next ‘n’ rules.”
  15. Click the blue text “Specify Information” in the bottom section, and verify that it has “1” specified under “Skip over how many rules?”
  16. Click OK.
  17. Save your new rule.
  18. Back on the main Rules screen, highlight the last rule you created, and click the “Move up” button to move it above the size limit rule we created previously.
  19. Click OK to exit the content filter.
Here are screenshots of these rules:

Screen1

Screen2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

As a reminder, you can view our webinars and tutorial videos on our YouTube channel. Is there a topic you’d like to learn more about? Let us know in the comments section below!

 

 

 

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Encryption Options for Keeping Your Private Email Messages Safe

Email encryption options with MDaemonIs your company prepared for the next big data breach? According to a study by Ponemon Institute, which surveyed 567 executives in the United States on how prepared they think their companies are to respond to a data breach, the following findings were made:

  1. Most respondents believe their companies are not prepared to deal with the consequences of a data breach.
  2. Most companies have data breach response plans, but they are ineffective.
  3. Data breach response plans are often not effective because they are not reviewed in a timely manner.
  4. Data breach detection technologies are rarely deployed.

Also, consider these startling enterprise email security statistics from Virtru’s blog:

  1. 87% of senior managers upload business files to a personal email or cloud account.
  2. Email malware creation is up 26% year over year, with 317 million new pieces of malware created in 2014.
  3. Hackers targeted 5 out of 6 large companies using email attacks last year — an annual increase of 40%.
  4. Cybercrime has a 1,425% ROI.

With the proliferation of data theft and compromised systems, more companies are addressing data privacy concerns via a renewed focus on security and encryption technology.

To address these data privacy and security concerns, MDaemon administrators and users have three options for keeping confidential email messages and attachments secure – SSL/TLS, Virtru, and OpenPGP. When an email message is sent, SSL or TLS is used to encrypt the connection from the mail client to the server or from the sending mail server to receiving mail server. Virtru provides end-to-end message and attachment encryption, and OpenPGP provides server-side encryption and key management as well as client-side encryption (when used with an OpenPGP plug-in on the mail client).

Encrypting the Connection with SSL or TLS

When you use POP or IMAP to retrieve your email messages, your username and password are transmitted in clear-text across the internet. This means that anyone using the same network or wireless connection as you, or anyone who has access to internet traffic at your ISP, can potentially intercept your data and read your login credentials. A hacker with malicious intent can then read your email, steal confidential information, or send out thousands of spam messages from your account. Your email credentials are valuable to spammers because the success rate of their solicitations is much greater than if they had simply forged the return-path of the message (which is characteristic of most spam messages).

One method for preventing hackers from being able to “sniff out” private data that’s in transit over the network is to use SSL or TLS. SSL and TLS are methods for encrypting the connection between two mail servers (SMTP) or between the mail server & mail client (POP & IMAP). In other words, the communication channel is encrypted – not the email message itself. A good explanation of SSL can be found here: https://www.digicert.com/ssl.htm

Normally, SMTP traffic is sent from client-to-server or server-to-server over port 25, but if you’d like the SMTP connection to be encrypted using SSL, by default you can configure your mail client to send outbound SMTP traffic over port 465, and you can also configure MDaemon or SecurityGateway to use port 465. Likewise, the default POP3 SSL port is 995, and the default IMAP SSL port is 993.

This knowledge base article contains instructions for configuring SSL features for SMTP, POP, and IMAP for MDaemon.
http://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=841

This knowledge base article explains how to configure SSL features for SMTP & HTTP in SecurityGateway:
http://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=481

When SSL or TLS is used, the data itself is not encrypted, but the connection is. If you’d like the data itself to be encrypted, then continue reading for how to encrypt email messages and attachments using Virtru and OpenPGP.

Client-Side Message & Attachment Encryption with Virtru

While SSL & TLS encrypt the connection, Virtru (included with MDaemon) encrypts the actual email message. Virtru provides end-to-end encryption – meaning the message is encrypted on the sending client and decrypted on the receiving client. Messages encrypted via Virtru are stored in their encrypted state on the server and cannot be decrypted without the proper keys. Virtru is included with MDaemon.

Click here for more information on Virtru.

Server-Side Message & Attachment Encryption with OpenPGP

With OpenPGP, messages are encrypted on the server, but they can also be encrypted on the mail client if an OpenPGP plug-in has been installed. The MDaemon administrator enables the OpenPGP features, creates public & private keys for users, and selects users who are allowed to use OpenPGP. Use the MDPGP configuration screen (located under the Security menu) to configure automatic encryption & key exchange, encryption key size and expiration, and to import keys. You can also create content filter rules to encrypt messages that meet specific criteria using OpenPGP.

This knowledge base article contains step-by-step instructions for enabling MDaemon’s OpenPGP features, configuring who can use it, and creating public & private keys for users.

Are These Features Easy to Use?

SSL and TLS are enabled by simply enabling the SSL ports on the mail server and configuring your mail client to use the SSL ports.

With Virtru, you’re up and running by simply enabling the feature in WorldClient. When you enable Virtru in WorldClient, your request is first sent to Virtru for processing. Within seconds, you’ll receive a pop-up message indicating that Virtru is now ready to start encrypting and decrypting your messages and message attachments. It’s that simple!

And for OpenPGP, options are available to help automate the encryption, decryption, and key import/exchange processes.

Conclusion

To recap, SSL & TLS can be used to help prevent eavesdropping on your email communication channel by encrypting the connection, while Virtru & OpenPGP can be used to help keep your email messages safe from unauthorized access by encrypting the actual email messages and attachments. Together, these security measures help to ensure that your confidential business data remains safe from unauthorized access.

Are you ready to ensure your important business communications are safe from prying eyes? Then download MDaemon and get started with SSL, Virtru, and OpenPGP!

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Happy New Year 2017

187567849

2016 was an exciting year for Alt-N Technologies as it marked the 20th anniversary of the MDaemon email server for Windows and our ongoing efforts to bring affordable, secure, and reliable email and email security software to the small-to-medium business segment. And as many of you know, a lot has changed in the last 20 years. One thing that hasn’t changed over the years is the ongoing threat of people trying to use email as the primary method to attack an organization or steal personal information.

Like any form of communication, it can be used for good or bad. Unfortunately, when email was initially developed, its creators didn’t anticipate the ways bad actors would exploit the technology through methods like phishing, hacking, and launching disabling applications like ransomware, Trojans, etc.

On this front, Alt-N will continue its efforts to improve the security and privacy of email with features like the ones we added in 2016, such as two-factor authentication, client and server-side encryption, and others.

2016 also reflected changes the industry continues to see in the area of deployment options. We saw some resellers and customers turning over the management of their email to MSPs (Managed Service Provider) or other third-party providers. The driver for this behavior varied by customer and industry but can be summarized by the desire to move hardware and software costs from capital expenditures (CAPex) to operational expenditures (OPex), with pros and cons to each approach. Alt-N worked with many existing and new channel partners to see MDaemon Private Cloud hosted email services introduced into new markets like Africa, Asia Pacific, and Latin America with continued growth in existing markets like North America and Europe.

With regards to hosted email services, we also received growing requests from direct customers asking Alt-N to manage their email. In response, Alt-N launched its own service using the MDaemon Private Cloud version of the software by introducing WorldClient Private Email for Business. With this new service offer, we have been able to meet the needs of direct customers who want us to manage their email, such as a 600-user customer who chose our service and support after having a large Office365 reseller attempt to convert them away from MDaemon!

For 2017, we will look for sales growth in new and emerging markets while working hard to earn and retain the loyalty and support of our existing customers. We will continue our efforts to add valuable features to MDaemon and SecurityGateway for Email Servers as those products remain the focus of our development efforts. We will be working on improving features that support cloud-based deployments while keeping a close eye on the needs of customers who want the control of on-premise and hybrid environments. And we will continue to look for new ways to enhance and bring value through our partnerships with complimentary vendors like MailStore, as well as seek out new technologies and vendors to make integration with our software simple and easy to use.

As we begin 2017, we want to express our sincere gratitude to those customers and channel partners who have helped Alt-N Technologies grow these past 20 years. We also look forward to earning the business of new customers and partners as we work toward a successful 2017.

As always, we invite you to tell us what you think by sending us your feedback. You can reach me directly at kevin(dot)beatty(at)altn(dot)com.

Happy New Year,

Kevin

 

 

 

Kevin Beatty
VP, Marketing & Business Development

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Get Aggressive at Fighting Spam by Re-training the Bayesian Learning Process in MDaemon

Fight spam with Bayesian Learning in MDaemon

In certain situations, it may be necessary to retrain your Bayesian Learning database. This can be necessary when spam messages are inadvertently placed in the Bayes non-spam folder, or when non-spam messages are placed in the Bayes spam folder.

To reset your Bayesian Learning and start training it again from scratch, you can perform the following steps:

1. Stop the MDaemon service.
2. Verify that the MDaemon executables (MDaemon.exe, CFEngine.exe, MDSpamD.exe, WorldClient.exe) have all exited memory using Windows task manager.
3. Rename the folder “/MDaemon/SpamAssassin/Bayes/” to”/MDaemon/SpamAssassin/Bayes.old/”
4. Re-launch MDaemon.
5. Go to Security | Spam Filter | Bayesian Classification, then click on the Learn button.

At this point, MDaemon recognizes that the Bayes folder isn’t there when the learn process is triggered, so it builds a new Bayes folder.

You will then need to feed Bayesian learning at least 200 spam and 200 non-spam messages (although the more the better) to start the Bayesian learning process again. Here is a knowledge base article on training the Bayesian learning process in MDaemon.

The Bayesian learning engine won’t process new messages until the administrator has taught it 200 spam and 200 non-spam messages. So even if an administrator were to manually press the Learn button OR have MDaemon learn automatically at midnight, the Bayesian engine  wouldn’t apply itself to new messages even though the new folder is created.

Once MDaemon recognizes that Bayesian learning has learned more than 200 spam and 200 non-spam messages, it will start applying what it has learned to new messages.

You can run a script to determine how many messages the Bayesian filter has learned from. This will come in handy for administrators who need to know how many more messages to feed the Bayesian filter. This process is explained in this knowledge base article.

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