Access your Outlook Contacts from Anywhere by Importing them into WorldClient

If you’re moving to MDaemon from another email platform, or if you want to consolidate your local address books into one centrally-located database for easy access from anywhere, then you’ll want to import your contacts using WorldClient.

When contacts are imported into WorldClient, they are stored in a folder on the MDaemon server and accessible from your ActiveSync-connected mobile device (or Outlook 2013 & up connected via ActiveSync), Outlook via Outlook Connector, and WorldClient – MDaemon’s webmail client.

This knowledge base article lists the CSV fields that can be used when importing contacts into WorldClient.

In this brief tutorial video, I show you how to export your contacts from Outlook to a CSV file, and how to import that CSV file into WorldClient.

If you have questions, send me an email at training@altn.com.

Have a great weekend!

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Protect Email Privacy with Message Expiration using Virtru

In a previous video and blog post, I demonstrated how to maintain data privacy by encrypting email messages in WorldClient (MDaemon’s webmail client) using Virtru. However, this easy-to-use client-side email encryption feature does more than just email encryption. When you use Virtru Pro, you can set a message expiration  period, revoke sent messages, or disable forwarding. In today’s video tutorial, I show you how to set a message expiration using WorldClient and Virtru.

 

If you’d like to see for yourself how easy Virtru is to use, then download  your free trial of MDaemon!

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For Security & Privacy – Easy Email & Attachment Encryption with Virtru

Recently, I created a video and blog post about Virtru Email Encryption for MDaemon, to demonstrate its features, benefits, and ease of use. Following along with its ease of use, I’ve created the following animation to show you just how easy Virtru is to use. Simply enable Virtru support in WorldClient (MDaemon’s webmail client), enable the Virtru features by clicking on the small “V” button within the email compose window, and then click on “Send Encrypted.” It really is that simple!

Virtru Email and Attachment Encryption
It’s easy to encrypt email and attachments using Virtru

For a more thorough overview of Virtru’s features, please see this blog post, or click here to visit our main Virtru page.

Virtru (email and attachment encryption) is included with the MDaemon Messaging Server. Virtru Pro features include Message Revoke, Disable Forwarding, Set Message Expiration, and automatic encryption. Click here if you’d like to purchase Virtru Pro.

Want to learn more about the encryption features offered by MDaemon? Then click here to learn more!

Protect your business from unauthorized access to your important and confidential email messages. Download your free trial of MDaemon today!

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Email Privacy and More in MDaemon 15.5

MDaemon_logo_transparent

Today we’ve launched the newest version of the MDaemon email server with some exciting new features. Staying true to the company’s focus on email security and end user ease of use, we believe these new features will be welcomed by many of our users across industries.

I’ve outlined some of the features below, but if you’d like a more extensive list, the MDaemon Features by Version page can provide additional detail.

Encryption Layers for Extended Email Privacy

With a growing emphasis in the market on email privacy, MDaemon 15.5 introduces additional encryption features using Vitru and Open PGP to make it easy for users and administrators to keep email communications private.

On the client side, WorldClient users can enable Virtru for end-to-end encryption. Basic encryption for emails and attachments is included for free within the WorldClient settings menu. Virtru encrypts the user’s email and attachments and does not have access to the encryption keys. For organizations that need to comply with HIPAA or need additional security controls, Virtru Pro is available for an annual subscription of only $24 per user. Virtru Pro allows users and administrators to revoke messages at anytime, see and control forwarding, as well as add expiration data to email messages. For Microsoft Outlook users, the same features (free and Pro) are available using the Virtru for Outlook add-on.

On the server side, Open PGP for MDaemon has been added to give administrators the ability to use encryption, decryption, and basic key management capabilities through OpenPGP support. This additional layer helps administrators who want to ensure user compliance by managing encryption settings at the server versus the user implemented client level. Also, MDaemon’s Content Filter now contains actions to encrypt and decrypt messages. And finally, server-side encryption capabilities are beneficial when using email archiving with MDaemon.

Managing Employee Workload and Overtime with Email Do Not Disturb

Companies in many countries are being challenged by the need to manage email access “after hours” to prevent overtime pay and promote a stronger work/life balance. To date, most companies can only implement Human Resource policies to address the issue. To help IT Administrators deliver another layer of compliance to the organization, MDaemon 15.5 introduces its “Email Do Not Disturb” feature.

Located within the Accounts | Groups & Templates settings, Do Not Disturb allows the MDaemon administrator to set a time frame during which email may not be accessed by its users. Accounts in this state will receive incoming mail but users may not be able to login to their MDaemon account or send/reply to messages until the Do Not Disturb period has lapsed.

New Calendar Synchronization Options with CalDAV Support

Support for synchronizing calendars via the CalDAV protocol has been added. Notable CalDAV clients are Apple iCal (Included with Mac OS X), Apple iOS (iPhone), and Mozilla Thunderbird via the Lightning calendar plugin.

Adding Public Contacts Support in ActiveSync

The ActiveSync server has an option to include and merge a user’s public contacts with their default contacts. This allows users of clients such as Outlook 2013, which does not support multiple contacts folders or global address list searching, to access public contacts. The public contacts are read-only and tagged with “Public” and “Read-Only” categories.

Productivity Improvements for WorldClient Users (MDaemon’s Web-based Email)

Browser* Desktop Notifications – When launching WorldClient using the LookOut or WorldClient theme, the browser will prompt the user to allow desktop notifications. If accepted, the user will receive notifications of new email messages, new Instant Messages (in the case that the corresponding chat is not in focus), and any change in status of a chat buddy.
*Desktop notifications are not supported by Internet Explorer.

Password Recovery – If enabled, users who have permission to edit their password will be able to enter an alternate email address to reset their password in case they forget it. Once set, if the user attempts to log in with an incorrect password a “forgot password?” link will appear and direct them to a page that asks them to confirm their password recovery email address. If entered correctly, a message containing a link to a page that allows them to change their password is sent. This feature is disabled by default.

Creating a New Event, Task, or Note via Email – Users can easily convert an email message to an event, task or note. This enables users to more easily follow-up on emails that contain information relevant to projects, meetings or other time sensitive activities.

For pricing to purchase, upgrade or renew your MDaemon license to the newest version, please visit the Purchase, Renew or Upgrade page!

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Training the Bayesian Spam Learning Engine in WorldClient

MDaemon’s built-in spam filter includes a feature known as Bayesian Learning. Bayesian Learning allows MDaemon to “learn” what types of messages are spam and what types are not spam. This allows the spam filter to become more accurate over time.

It is important for users to properly train the Bayes system so that messages are correctly flagged as spam or non-spam. We do not recommend blacklisting the sender of spam messages because this does not help the Bayes engine learn from the message, and thus, has no effect on reducing spam. The easiest way to train the Bayes engine is for users to use the thumbs-up and thumbs-down icons in WorldClient (MDaemon’s webmail client) to feed the Bayes engine samples of spam and non-spam. The more spam and non-spam samples you feed to the Bayes engine, the more accurate the spam filter will become over time, thus, it is very important for users to use the thumbs-down icon on every spam message – whether it arrives in your Inbox or in your Junk Email folder. Likewise, for every false-positive (legitimate, non-spam message that is flagged as spam), you can use the thumbs-up icon to flag the message as non-spam.

This knowledge base article provides a more thorough explanation of Bayesian Learning and how to train the Bayesian Learning engine.

This video explains further.

If you are an end user and you do not see the thumbs-up and thumbs-down icons in WorldClient, the MDaemon administrator can take steps outlined in this video and blog post to make those icons appear.

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Using Auto-Complete with Multiple Domains in WorldClient

WorldClient (MDaemon’s webmail client) includes an auto-complete feature that allows entries in the To: and CC: fields to pre-populate with suggested names & addresses that match the characters you enter as you type. This works when sending mail to local or non-local domains. When hosting multiple domains in MDaemon, steps can be taken to allow this auto-complete feature to populate entries from other MDaemon-hosted domains.

WorldClient’s auto-complete feature will display email addresses that are in any contact list accessible by the user. By default, for each account created MDaemon creates an entry in the public folder for the domain that account was created in. By default this public folder is located at C:/MDaemon/Public Folders/example.com.IMAP/Contacts.IMAP. Also, by default, the public folder of the domain a user is a member of is accessible by that user, so any accounts on the domain to which the user belongs will appear in his WorldClient auto-complete list.

If you want members of other domains to appear in that user’s auto-complete list, grant that user “lookup” and “read” rights to the public “contacts” folders of those domains (located at C:/MDaemon/Public Folders/example.com.IMAP/Contacts.IMAP). You can reach this setting by clicking on “Setup” | “Public Folder Manager.” Click on the folder you wish to update, and then click on “Edit ACLs.”

Folder Access Control
Click “Edit ACLs” to edit folder permissions

To make the contacts lists for all domains on your MDaemon server accessible by all users, in the access control list (“ACL”) for each public contacts folder on your domain, change the rights for “Built-In (anyone)” by highlighting it and clicking on the Edit button.

Shared folder access control list
Click to edit folder access control list

Select at least the “lookup” and “read” checkboxes below.

Shared Folder Permissions
Check the box for each access level

By doing this, you will grant all users on all domains on your MDaemon server permission to view the public contacts for all domains on your MDaemon server. This means that the MDaemon auto-complete feature should display all of the users on all domains on your MDaemon server.

In addition to applying to all public contacts to which a user has access, auto-complete can be configured to work with all addresses to which a user sends an email message. This works by placing an entry for each address in the spam filter white-list, so be careful with this setting because not only will these addresses appear in auto-complete in WorldClient; they will also not be counted as spam (or more precisely, their spam scores will be lowered – per settings under the Spam Filter | Settings screen). When the spam filter’s auto-whitelist feature is configured, addresses that are added to the spam filter white list will be added to the following folder:

C:/MDaemon/Users/example.com/user/WhiteList.IMAP
Thus, because the user has access to this whitelist folder by default, the entries contained within the folder will also be used for WorldClient’s auto-complete feature.

If you have questions, let us know via the Comments section below!

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Blocking HTML Images on a Per-User Basis in WorldClient

One of the many tricks used by spammers is the embedding of images that contain special URLs that identify the email address of the user who viewed the images, thus confirming to the spammer that it is a valid email address.  There is an option in MDaemon (Setup | Web & IM Services | WorldClient | Options | “Block HTML Images”) that allows you to block these images globally by default. When an image is blocked in WorldClient, a yellow bar appears at the top of the browser indicating that images have been blocked. But what if most of your users don’t want this feature enabled? What if they prefer to be able to view these images by default? You can leave the setting described above disabled, and then enable it on a per-user basis. To do this:

  1. Navigate to the MDaemon/Users directory.
  2. Open the folder for the domain that the user belongs to.
  3. Open the folder for the user you would like to update.
  4. Open the WC folder.
  5. Open the User.ini file in Notepad.
  6. Under the [User] section, add the following line:
    BlockHtmlImages=Yes
  7. Save the file.

With this enabled, the selected user will receive the yellow bar in WorldClient for images that are loaded from remote locations.

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