The Evolution of MDaemon – 1996-2019 & Beyond!

In the early to mid nineties, our founder and CEO Arvel Hathcock recognized the need for a less expensive, easier to manage alternative to Microsoft Exchange Server for small-to-medium businesses. With solid programming skills and an entrepreneurial spirit, he created the MDaemon Email Server and launched Alt-N Technologies.

Through word of mouth among IT professionals and with the help of great channel partners, the popularity of MDaemon spread to customers across the globe. Over the years and in various geographies, the product name became more recognized than Alt-N Technologies. To better leverage the name recognition that had been built over the many years of MDaemon email server popularity, the company was renamed to MDaemon Technologies in January of 2018.

Helping the World Communicate

From the introduction of Webmail in 1997 and instant messaging in 2001, to support for third-party XMPP chat clients in 2016, MDaemon has helped improved communication for businesses in over 90 countries.

Focused on Security

Alongside these communication features came enhancements in security. IP Shielding, which is used to help prevent spoofing by blocking messages from unauthorized IP addresses, was introduced in 1996 before MDaemon even had version numbers (for some great historical information, check out the Ancient-History.txt file located inside the MDaemon/Docs directory). Relay control was added the following year, with many new security features added with each new release. In 2005, MDaemon became the first Windows-based email server to offer DKIM (Domainkeys Identified Mail) as a new tool in the fight against spoofing. And to address the growing need to protect confidential data and  meet growing regulations in health care, finance, and other industries, email encryption with OpenPGP was added in 2015.

Sharing & Collaboration

MDaemon’s collaboration tools have evolved over the years  as well. Instant messaging was added in 2001, followed by shared calendars and groupware in 2002 and 2003. Scheduling meetings with multiple attendees was made easier by the addition of free/busy in 2006.

As business communication needs evolve, so does MDaemon, with new features on the way for 2019.  If you’d like to be among the first to benefit, follow us on twitter for the latest news & product updates.

Here’s to an exciting and productive 2019!

 

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Seedworm Operation Spreads Malware via Phishing Attacks

Phishing Spam Graphic2018 has been a busy year for new threats spread via email, with spear-phishing and Business-Email-Compromise (CEO fraud) the rising star for cyber-criminals intent on draining your bank account. Recent victims include Google and Facebook ($100 million lost), McEwan University (almost $12 million lost), a New York judge ($1 million), and a Dutch cinema chain (over $21.5 million). These threats will continue to grow as cyber-criminals try new tactics to separate you from your money. The latest trend involves using encrypted HTTPS connections to trick users into thinking they’re visiting a secure site.  This means users can no longer trust a site that displays the green padlock icon in the address bar. Always verify that you’re visiting a legitimate site before entering any personal information such as Social Security or credit card numbers, otherwise, your private data could be transmitted to a hacker.

As we continue to bring awareness to these threats, new ones emerge almost daily. In the past three months, a cyber-espionage group known as Seedworm (aka MuddyWater) has used spear-phishing attacks to infect 131 individuals with the Powermuddy backdoor (a new variant of their Powermud backdoor). Once a system has been compromised, this malware runs a tool that steals passwords from a user’s browser and email, often leading to access to the victim’s email and social media accounts.

Protect Yourself from the Latest Threats

Over the years, I’ve posted many times about phishing, spear-phishing, and other threats, with a variety of suggestions for protecting yourself and your business from becoming the next victim. Throughout these posts (from oldest to newest), you’ll find lots of tips to avoid being tricked by these email-borne scams.

As the threat landscape continues to evolve, businesses of all sizes must maintain awareness of the latest email-borne threats and educate staff at all levels, from entry level to C-suite. After all, without the right tools and procedures in place, it only takes one misguided mouse click to damage a business’ reputation or send it into bankruptcy.

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Email Help for Businesses Affected by Hurricane Florence

As hurricane Florence threatens the east coast with high winds, heavy rainfall and flooding, businesses could potentially lose access to critical communication services. When Hurricane Harvey hit Texas and Louisiana last year, we offered free temporary assistance for those without email services. For those affected by Florence, we are again here to help. We’re offering affected businesses free temporary email hosting using your existing domain or temporary email accounts on our hosted webmail platform. 
 
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The Recent Concerns with OpenPGP and S/MIME Encryption

On Monday, May 14th, the Electronic Frontier Foundation (EFF) reported that European researchers had discovered core problems and commonplace implementation flaws in the S/MIME and OpenPGP protocol specifications. The vulnerability, which the researchers have described as EFAIL, can reportedly expose the content of encrypted emails (even messages sent in the past) to be viewed. The EFAIL vulnerability affects many email clients that use S/MIME and OpenPGP. There is a list of email clients with vulnerabilities by protocol in an article posted at thehackernews.com.

It’s very important to understand that to be at risk for this vulnerability, attackers would need access to your emails. This means that your email system has been compromised by an attacker who has access to the encrypted emails through tactics such as eavesdropping on network traffic (also known as a man-in-the-middle (MITM) attack), compromised email accounts, access to email servers, backup systems or client computers, usually achieved through social engineering attacks, such as Phishing and other tactics.

We have checked our own web-based email client (MDaemon Webmail) and our MDaemon OpenPGP-based encryption feature. Our results show that MDaemon Webmail is not vulnerable. However, the MDaemon email server OpenPGP feature is partially vulnerable to one implementation flaw. We have released a patch for affected versions of MDaemon email software, which can be found here. The current version of the MDaemon email server, v18.0.1, includes this fix.

A Reminder on the Best Email Security Practices

This latest issue should remind us all about the importance of email security practices as a whole.  Implementing strong passwords, two-factor authentication, location screening, SSL/TLS, SMTP AUTH, IP Shielding, dynamic screening, freezing accounts after failed authentication attempts, all play a role in helping to keep your accounts and your email safe. You can review a list of email security features in MDaemon here.

If you’ve implemented security to help protect malicious people from accessing your email accounts, then you are less likely to have an account compromised and you will be better protected against these types of attacks and vulnerabilities.

Ongoing Monitoring

While the researchers go into some depth to expose issues deep within the S/MIME and OpenPGP specification documents, these encryption protocols may need specification changes to address the longer-term issues mentioned in the initial report. MDaemon Technologies will continue to monitor this issue.

Additional Resources

We have provided links to past blog posts that cover a number of email security topics to provide additional information:

Thwart Hackers with Strong Password Policies

Are You Taking the Security of Your Email Account Seriously?

Why Passwords May Not Keep Your Email Safe

Block Incoming Connections by Country with MDaemon’s New Location Screening Feature

SSL & TLS Best Practices

Block Hackers from Guessing Passwords with MDaemon’s Improved Dynamic Screening

Are You Doing Enough to Protect Your Email Privacy?

Follow These 13 Tips to Avoid Being Blacklisted

New Security & Collaboration Features for MDaemon 17.5!

Introducing SecurityGateway 5.0, with New Location Screening, Terms of Service Agreements, and More!

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A New Year and a New Name

As we welcome in a New Year, we are also welcoming a new company name. Alt-N Technologies is transitioning to MDaemon Technologies. This change is now in motion and will be implemented gradually across our many company assets.

We are adopting the new name to better leverage the brand equity and recognition we have built over the many years with our trusted email server. The new name will consolidate our brand and align the company around a globally recognized name.

With the name change also brings the new tag line: Simple Secure Email. We believe this tag line summarizes the value many of our global customers and partners have expressed over the years and is synonymous with the attributes that have made MDaemon a popular email server with many IT professionals and resellers.

We may have a new name but our mission and focus remain the same: develop features in our email server and email gateway products that deliver value (reliability, security, and flexibility) to the IT professionals that put their trust in us.

For more than 20 years we have succeeded by listening to our global customers and delivering exceptional service. We treat our employees, customers and channel partners like family and we believe this is just one of the many reasons why we remain a trusted vendor in an ever changing and competitive email and email security market. We may not be the biggest company you will deal with, but we strive to be the best company you deal with!

To our current customers we thank you for allowing us the opportunity to earn your business. To prospective customers, we ask that you give us a try. Download a free 30 day trial of our products or look at our hosted services and partners.

We look forward to an exciting 2018 and the opportunity to serve you!

Happy New Year,
Kevin

Kevin Beatty
VP, Marketing & Business Development

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Alt-N Technologies is Renamed MDaemon Technologies

New Name to Leverage Global Brand Equity of Company’s Flagship Email Server

Grapevine, TX (USA) January 2, 2018 Alt-N Technologies announced today that, effective immediately, the Company’s legal name will be MDaemon Technologies, and that it will begin doing business under the new company name.

“We are adopting the new name to better leverage the brand equity and recognition we have built over the many years with our trusted email server,” said Jerry Donald, CEO of MDaemon Technologies. “The new name will consolidate our brand and align the company around a globally recognized name.”

With the name change also brings a new tag line: “Simple Secure Email. This tag line summarizes the value many of the Company’s global customers and partners have expressed over the years and is synonymous with the attributes that have made MDaemon a popular email server with many IT professionals and resellers.

More information about the name change can be found by visiting the MDaemon Technologies Blog.

About MDaemon Technologies

MDaemon Technologies develops email and email security software for the global small and medium enterprise business market. Founded in 1996, its products are trusted by organizations in over 140 countries and 25 languages. The company’s flagship products, MDaemon Messaging Server and SecurityGateway for Email Servers can be deployed in virtual, hosted cloud or private on-premise environments. The company’s products include the latest security technologies and require minimal support and administration to operate and maintain. The company uses a network of global distributors and resellers for the sale and support of its products.

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Media Contact:
Kevin Beatty
MDaemon Technologies
(817) 601-3222 x214
kevin.beatty@mdaemon.com
www.mdaemon.com

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MDaemon 17.5.1 is Now Available – with Improved Logging for Let’s Encrypt, WorldClient Enhancements, and More!

Today, we released a minor update to MDaemon – MDaemon 17.5.1. This update includes various minor improvements, including:

  • Improved logging for Let’s Encrypt.
  • Defaults for the Dynamic Screening settings have been changed. Account freeze is off by default and fewer notifications are enabled.
  • Enhanced WorldCient Instant Messenger chat room experience to prevent spoofing.
  • When using the WorldClient and LookOut themes, users can now display their saved searches in the Favorites folder list.

These are just a few highlights. For a complete rundown of all new features & enhancements, visit our Downloads page to to view the MDaemon release notes or to download MDaemon.

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Email Help for Texas & Louisiana Businesses Affected by Harvey

Hosted Email Help for Businesses Affected by Hurrican Harvey

Our hearts go out to all who have been impacted by hurricane Harvey. As a provider of email messaging software and services, we understand that many businesses have lost communications infrastructure, including their email services, which for many, are the primary channel of communication with customers. We want to help, so we are offering free, temporary email services for businesses who have experienced email disruptions due to Harvey.

Learn more about how we can help your business during this time of disruption:

http://www.altn.com/Harvey2017-Business-Email-Help/

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Outlook Connector 4.5.1 is Now Available – Addresses Issues with Windows 10 Creators Update

MDaemon mail server software update availableThe release of Microsoft Windows 10 Creators Update introduced various issues for Outlook users related to certain DLL files. Today, we’ve released Outlook Connector 4.5.1, which fixes these issues.

Click here to download Outlook Connector 4.5.1.

Remember – there are two components to Outlook Connector – one for the server, and one for the client. There is a link to the latest Outlook Connector client on the above link. We recommend installing this update on the server as well as on all clients.

If you have questions, feel free to leave a comment below!

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Outlook Problems Caused By Creators Update for Microsoft Windows 10

Note: July 27 – A fix to Outlook that was caused by the Windows Creators Update is now available by upgrading to most current version of OutlookConnector – version 4.5.1. Click here to download the update.

The Creators Update for Microsoft Windows 10 has introduced various technical issues. One of the issues is that it may cause Outlook to become unstable when Outlook Connector is used. The issues with Outlook are not isolated to Alt-N products.

Our technical team is working to find a solution to address the issues as soon as possible.

Who is affected?

Customers using Outlook Connector with the Windows 10 Creators Update are affected.

What is the issue?

After installing the Creators Update, Outlook may, under some circumstances, crash or stop working. We have also had reports of searches not returning results.

How do I fix it?

There are a number of workarounds available but the only solution at this time is to uninstall the Windows Creators Update and install the Windows 10 Anniversary Update (version 1607). Using older versions of the Windows operating system can put your system at risk; please use caution.

How do I install  the Microsoft update – version 1607?

To get the earlier cumulative Microsoft update version 1607, please follow this link:
https://www.catalog.update.microsoft.com/Search.aspx?q=KB4019472

Additional information, including updates & fixes, will be published to the following knowledge base article, so check back often for the latest updates.

Windows 10 Creator Update and Outlook Connector:

http://www.altn.com/Support/KnowledgeBase/KnowledgeBaseResults/?Number=1183

Questions? Let us know via the Comments section below, or click here to if you need additional support.

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