According to Microsoft, Office 365 users in Europe, Asia and some US states were left without email access for as long as 14 hours (per some users) on Friday, April 6th. And a quick search of historical outages show that the outages happen with more frequency than many realize, such as reported on sites like currentlydown.com/office365.com.
Can businesses really afford to be without what is arguably the most important business tool? Or are we seeing a slow erosion in accepted availability of email as more and more companies move to the cloud?
When I talk to many customers and resellers who are deciding to take their email to the cloud, the primary reason seems to be that they don’t want the hassle of dealing with SPAM, phishing, ransomware, etc. and users’ complaints. As some put it, “I’d rather put that burden on someone else.” Sure there is the argument of moving the cost to monthly operational costs, which for some can appear to be a savings. Even over at SpiceWorks, a one stop shop for IT Pros, discussions are always ongoing about O365 versus on-premise. And we’ve posted our own email platform price comparisons with some help from Osterman Research.
Now I recognize that for many companies the cloud ship has sailed. They’ve committed to putting their software into the hands of a third party provider, trusting that the provider will be as responsive and careful with their information as their own IT professional. And for many small businesses with limited resources, it does make sense.
But if you’re a business that still has trust issues when it comes to your company’s email, and believe me that’s not a bad thing, then there is still a very affordable alternative. The MDaemon email server has been trusted for over 20 years by companies around the globe. And if you have over 100 email users and you’re using Microsoft Exchange, you will save both in cost and time. It’s just one reason we see weekly migrations to the MDaemon platform.
Using the cloud for email is not inherently a bad thing depending on your company’s needs. But if privacy and control are important and you’re curious about an email alternative, you can learn how MDaemon’s email server features compare to what you are currently using. Or, simply ask Brad to give you a personal demo of the software by sending a message to email@example.com.
Better yet, just take MDaemon for a free, 30-day test drive and find out what other IT pros know.
As we welcome in a New Year, we are also welcoming a new company name. Alt-N Technologies is transitioning to MDaemon Technologies. This change is now in motion and will be implemented gradually across our many company assets.
We are adopting the new name to better leverage the brand equity and recognition we have built over the many years with our trusted email server. The new name will consolidate our brand and align the company around a globally recognized name.
With the name change also brings the new tag line: Simple Secure Email. We believe this tag line summarizes the value many of our global customers and partners have expressed over the years and is synonymous with the attributes that have made MDaemon a popular email server with many IT professionals and resellers.
We may have a new name but our mission and focus remain the same: develop features in our email server and email gateway products that deliver value (reliability, security, and flexibility) to the IT professionals that put their trust in us.
For more than 20 years we have succeeded by listening to our global customers and delivering exceptional service. We treat our employees, customers and channel partners like family and we believe this is just one of the many reasons why we remain a trusted vendor in an ever changing and competitive email and email security market. We may not be the biggest company you will deal with, but we strive to be the best company you deal with!
To our current customers we thank you for allowing us the opportunity to earn your business. To prospective customers, we ask that you give us a try. Download a free 30 day trial of our products or look at our hosted services and partners.
We look forward to an exciting 2018 and the opportunity to serve you!
Happy New Year,
VP, Marketing & Business Development
Our hearts go out to all who have been impacted by hurricane Harvey. As a provider of email messaging software and services, we understand that many businesses have lost communications infrastructure, including their email services, which for many, are the primary channel of communication with customers. We want to help, so we are offering free, temporary email services for businesses who have experienced email disruptions due to Harvey.
Learn more about how we can help your business during this time of disruption:
2016 was an exciting year for Alt-N Technologies as it marked the 20th anniversary of the MDaemon email server for Windows and our ongoing efforts to bring affordable, secure, and reliable email and email security software to the small-to-medium business segment. And as many of you know, a lot has changed in the last 20 years. One thing that hasn’t changed over the years is the ongoing threat of people trying to use email as the primary method to attack an organization or steal personal information.
Like any form of communication, it can be used for good or bad. Unfortunately, when email was initially developed, its creators didn’t anticipate the ways bad actors would exploit the technology through methods like phishing, hacking, and launching disabling applications like ransomware, Trojans, etc.
On this front, Alt-N will continue its efforts to improve the security and privacy of email with features like the ones we added in 2016, such as two-factor authentication, client and server-side encryption, and others.
2016 also reflected changes the industry continues to see in the area of deployment options. We saw some resellers and customers turning over the management of their email to MSPs (Managed Service Provider) or other third-party providers. The driver for this behavior varied by customer and industry but can be summarized by the desire to move hardware and software costs from capital expenditures (CAPex) to operational expenditures (OPex), with pros and cons to each approach. Alt-N worked with many existing and new channel partners to see MDaemon Private Cloud hosted email services introduced into new markets like Africa, Asia Pacific, and Latin America with continued growth in existing markets like North America and Europe.
With regards to hosted email services, we also received growing requests from direct customers asking Alt-N to manage their email. In response, Alt-N launched its own service using the MDaemon Private Cloud version of the software by introducing WorldClient Private Email for Business. With this new service offer, we have been able to meet the needs of direct customers who want us to manage their email, such as a 600-user customer who chose our service and support after having a large Office365 reseller attempt to convert them away from MDaemon!
For 2017, we will look for sales growth in new and emerging markets while working hard to earn and retain the loyalty and support of our existing customers. We will continue our efforts to add valuable features to MDaemon and SecurityGateway for Email Servers as those products remain the focus of our development efforts. We will be working on improving features that support cloud-based deployments while keeping a close eye on the needs of customers who want the control of on-premise and hybrid environments. And we will continue to look for new ways to enhance and bring value through our partnerships with complimentary vendors like MailStore, as well as seek out new technologies and vendors to make integration with our software simple and easy to use.
As we begin 2017, we want to express our sincere gratitude to those customers and channel partners who have helped Alt-N Technologies grow these past 20 years. We also look forward to earning the business of new customers and partners as we work toward a successful 2017.
As always, we invite you to tell us what you think by sending us your feedback. You can reach me directly at kevin(dot)beatty(at)altn(dot)com.
Happy New Year,
VP, Marketing & Business Development
WorldClient Private Email makes spam management easy by providing users with the email and collaboration features found in WorldClient, MDaemon’s webmail client, and the security and spam filtering features found in SecurityGateway. This tutorial video covers the following topics:
- How to allow users to manage their own quarantines in SecurityGateway
- Quarantine management via the Quarantine Summary Email, and how often this email is sent to users
- When to whitelist or blacklist the sender, and when & how to release a message from quarantine
- Quarantine management via the SecurityGateway interface
- Feeding the Bayesian spam and non-spam database – to improve the spam filter’s accuracy
Spam doesn’t have to be an overwhelming nuisance. When these practices are followed, spam is kept under control so you can spend less time dealing with spam and more time focusing on your business.
December 11, 2014
Alt-N Introduces First MDaemon Private Cloud Email Service Provider in India
MDaemon Hosted Email for Resellers and Customers announced at HostingCon India 2014.
Grapevine, Texas (USA) – December 11, 2014 – Representatives from Alt-N Technologies and CloudMailStore, the first service provider in India to offer hosted MDaemon email, are participating in Asia’s largest conference for the Internet Infrastructure Industry to introduce hosted email services for India’s SME business customers and resellers. MDaemon Private Cloud software enables service providers to offer hosted email accounts of Alt-N’s popular email software, the MDaemon Messaging Server, which has been sold in India for nearly two decades.
“We’re very excited to bring a cloud version of our email software to this important market,” said Kevin Beatty, Vice President Marketing and Business Development, at Alt-N Technologies. “We’ve had a strong relationship with CloudMailStore over the years and we feel that their demonstrated expertise with MDaemon will give SMEs and resellers in India a very affordable alternative to other cloud solutions.”
“We support thousands of MDaemon hosted email accounts from our Level 3 datacenter to provide the highest level of reliability and security,” said Ankur Jayaswal, CEO, at CloudMailStore. “We believe customers are looking for very affordable hosted email for their businesses and with MDaemon Private Cloud, we can meet those needs and grow our cloud business.”
Alt-N Technologies and CloudMailStore will be at booth #S9 at HostingCon India, which is being held at the National Center of Performing Arts in Mumbai, December 12-13.
More information about MDaemon Private Cloud can be found at the CloudMailStore website, www.cloudmailstore.com/email/cloud-mdaemon/. Additional Alt-N products can be found on its website, www.altn.com.
About Alt-N Technologies
Alt-N Technologies develops affordable and secure messaging, collaboration, and security software designed for, and trusted by, small-to-medium businesses in over 90 countries and 25 languages worldwide. The company’s flagship solutions, the MDaemon Messaging Server and SecurityGateway for Email Servers, include the latest email security technologies and require minimal support and administration to operate and maintain. The company uses a network of global distributors and resellers for the sales and support of its products.
CloudMailStore(CMS) is a leading provider of E-mail solutions. We currently manage over 100,000 mailboxes for various hosters, resellers and web development agencies. We are the first Alt-N Partner to offer a 24x7x365 environment of MDaemon hosted mailboxes. We offer mail server software, management and migration services. No long term contracts required. All our services are billed monthly.