Search your Archive from WorldClient in 3 Easy Steps

With the prevalence of data-destroying malware, more businesses are using an archiving solution such as MailStore to create backup copies of all email communications. Archiving is crucial for recovery when the unexpected disaster strikes, and useful for e-discovery and meeting legal requirements & regulations. I’ve written this article to help explain the value of archiving and why it’s so important:

If you’re not archiving your email, you should be!

For end-users, it’s important to have easy access to your archived messages, with the ability to search through your archives based on key words. With the addition of a custom button in the WorldClient toolbar that points to the MailStore login screen (performed by the MDaemon administrator), users can access their archive and perform a search in three easy steps. I’ll show you how in the following video:

MailStore works with virtually all email platforms and clients, and is the recommended choice for small-to-medium businesses worldwide. If you have questions or would like a personal demo, leave a comment below & let me know!

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If you’re not archiving your email, you should be!

Archive-ButtonWhen disaster strikes, is your business able to recover from data loss with minimal downtime?

How does your business handle legal requests for discovery and compliance audits?

Are you protected against data loss when employees leave the company?

Businesses of all sizes worldwide rely on email for their day-to-day communication needs. With the prevalence of malware, ransomware, and malicious actors hell-bent on wreaking havoc for personal profit, and with increasingly strict guidelines for HIPAA, FERPA and other regulations, it is more important than ever to have backup copies of all email communications for your business.

MailStore is a complete, secure archiving solution that can grow with your business. A robust archiving solution such as MailStore can meet your company’s needs in these key areas:

  • Compliance & eDiscovery – Businesses in the education, legal and healthcare industries have a growing list of regulations and eDiscovery requirements that must be met.
  • Disaster Recovery – When disaster strikes, in addition to easily getting data into your archive, you want it to be just as easy to get data back out of your archive. MailStore supports multiple archive & export methods, providing the flexibility businesses need to get their data into and back out of MailStore regardless of what email platform or mail client is used.
  • Reduced Server Workload – An archive solution helps reduce the workload of the mail server, freeing up resources for more important business communications.
  • Storage Space – MailStore can be configured to delete messages after a given period of time once they have been archived. This helps reduce storage requirements on the server.
  • Easy Backup & Restore – MailStore makes it easy to make backup copies of your important email messages – from any mail server, mail client, or even a PST file. The restore process is just as easy!
  • Avoidance of PST Nightmares – PST files can be archived and accessed from the MailStore client. Businesses whose users use PST files will benefit from being able to consolidate these PST files in a single archive location.
  • Elimination of Mailbox Quotas – Archived messages can be removed from the mail server after a period of time, reducing the need for mailbox quotas.
  • Prevent Users from Deleting Emails – A journaling mailbox can be configured on the mail server to collect copies of all inbound and outbound mail. You can then create a journaling archive profile in MailStore to capture all inbound and outbound messages as they pass through the mail server. This allows all messages to be archived even when the sender or recipient deletes the message from his Inbox or Sent Items folder.
  • Increased Productivity – Archived messages and attachments are fully indexed, making it easy to perform complex searches in a matter of seconds.

We’ve created the following video to help you get started with MailStore.

Want to learn more?  Click here to start using MailStore today!

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MailStore 10 – With Full Encryption, Automatic Updates, and More!

MailStore UpdateOur friends at MailStore have been hard at work to make their email archiving solution more secure while providing more flexible administrative features.  With the release of MailStore version 10, users and administrators benefit from the following improvements.

Keeping Archive Data Safe & Secure

Full Encryption of Database & Audit Logs

MailStore has always stored archived email in encrypted format, but now, they take encryption a step further by encrypting the internal databases and audit logs. Now, in addition to the messages themselves being encrypted, metadata such as message subjects, senders, and recipients are also encrypted, as well as the archive folder structure.

Restricted archive access for administrators

By default, MailStore administrators will no longer be able to browse, search, or export email of other MailStore users as long as the compliance setting “Archive Access” (formerly known as E-mail preview) is set to “Block Access.”

Extra Cloud Backup Protection

MailStore now allows you to use a specific recovery key to prevent archive data from being accessed from other systems by unauthorized users. This is useful in situations where cloud storage backup locations are used.

Making Life Easier for Administrators

Automatic Updates with Email Notifications

MailStore now includes an automatic-update feature that notifies the administrator when a new version is available. This helps to ensure that you can always benefit from the latest feature set.

Flexible Storage Location Options

Administrators now have more options when configuring archive stores. Each component of an archive (email content, search indexes, databases) can now have its own storage location.

Many Other Improvements

These are just the highlights of MailStore’s new features. To benefit from all of its new features and enhancements, download MailStore 10 today!

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Archive Your Email and Save Money!

Alt-N has been working closely with Mailstore to make email archiving, management and compliance easy to use with your MDaemon server. In fact, MailStore is the product we use here at Alt-N! mailstore-button-distributor-approved

The software works seamlessly with MDaemon to create 1:1 copies of all emails in a central email archive to ensure the security and availability of any amount of data for years to come.

MailStore advantages include:

  • Legal safeguard for email compliance
  • Fast full-text searching of emails and attachments
  • Reducing server workload
  • Saving up to 70% of storage space

And now you have an opportunity to save up to 50% with these promotions*:

– Save 20% on a NEW MailStore purchase, or
– Save 50% when you replace a competitor’s product with MailStore

For the 20% discount, use coupon MS20NEW at checkout at altn.com. For the 50% discount, contact an Alt-N representative.

To learn more and check pricing, please visit the Mailstore page.

IMPORTANT NOTE: This promotion is for Alt-N customers and resellers who work directly with Alt-N. MailStore uses other Alt-N Distribution partners in various countries for sales and you should check your country for specific sales by visiting the MailStore partner page

Be sure to take advantage of these offers today!

* Promotions cannot be combined and you must meet the 50% upgrade offer requirements. 20% offer expires March 31, 2016.

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MailStore Archive Server 9.5 is Now Available

MailStore 9.5 is now available. New features include improved Autodiscover support and various fixes. Click here for a complete list of updates.

MailStore and MDaemon work seamlessly together to archive all mail into and out of MDaemon. Archive profiles can be created to archive only specific mailboxes, and archive processes can be further fine-tuned for your specific environment.

You can learn more about MailStore’s many features and benefits on our MailStore product page, or click here to download your free trial!

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MailStore 9.2 is Now Available

MailStore 9.2 has been released, with new features such as a powerful job scheduler that is completely integrated & eliminates the use of external tools such as Windows Task Scheduler, an optimized message list in MailStore Web Access and the Outlook add-on, and many more improvements. More information can be found in the MailStore press release. Visit our MailStore product page to learn more, or click here if you’d like to try MailStore for free.

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Making Backup Copies of All Mail Between Two Accounts

MDaemon has built-in archiving and content filtering features that can be used to make backup copies of all email messages. In many cases, administrators tend to configure archiving for all messages for all users. But what if you want to just archive messages from one specific address TO one specific address? And what about messages that have already been sent? You’d probably want to back these up, too, and not just future messages sent between these two addresses. Follow these easy steps to set these tasks up.

To archive all future messages between these addresses:

  1. Go to Security | Content Filter.
  2. Click on New Rule.
  3. Under the left-hand Conditions column, check the following two boxes:
    – If the FROM HEADER contains
    – If the TO HEADER contains
  4. Click on “Contains specific strings” for each entry in the bottom section of the window, then specify the sender’s and recipient’s email addresses, and click OK.
  5. Create a folder that you’d like to use for your backed-up messages in Windows. If you’d like to send the messages to one of your public folders, then see Step 1 in the second set of instructions below, then come back to these steps and continue with step 6.
  6. Under the right-hand Actions column, check the box “COPY the message to FOLDER”.
  7. Click on the Specify Information link below and browse to the folder you created in step 5.
  8. Give your content filter rule a name (at the top), and then click on OK.

The above steps will back up all future messages sent.

Backing up all existing messages between these two users:

  1. Create a Backup public folder via Setup | Public Folder Manager. Make sure you have granted only those who are authorized access to the folder via the Edit ACLs button.
  2. Go to Queues | Queues & Statistics Manager.
  3. Click on the User Page tab.
  4. Double-click on the folder that corresponds to the recipient of the email messages you wish to archive.
  5. Scroll down to see the messages (.msg files) contained in this user’s Inbox.
  6. Click on the From column header to arrange the messages in alphabetical order by sender.
  7. Select all messages from the sender whose messages you wish to back up. You can hold down Shift  to select multiple messages at a time.
  8. Right-click on the messages and select Copy.
  9. Select the Backup public folder that you created under Step 1, then click OK.

Would you like to see other topics discussed on our blog? If so, then please send suggestions to me at training@altn.com.

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Archiving features in MDaemon vs. MailStore

The topic of archiving recently came up in a discussion, and the question was asked, “Why does Alt-N offer a third-party solution when MDaemon comes with archiving built-in?” The answer: to meet the needs of those who want greater control, with the ability to fine-tune access control, storage location settings, retention settings, auditing settings, and much more. Which method you choose depends on what features you want – whether a simple archiving solution will suffice, or whether you want the ability to perform more complex tasks on mail archives, such as auditing, placing a limit on the mail database size, or placing a legal hold on archives for legal discovery.

MDaemon’s built-in archiving feature (located under Setup > Server Settings > Archiving) allows you to choose from two methods to archive mail. The simplest is to archive all inbound and outbound mail to a designated email address. This can be an internal or an external email address. If the address to which you are archiving mail is internal, then the messages will be stored within the Users directory, inside the folder that corresponds with that particular user. Using this method, one could access the archive via an IMAP profile from Outlook or another mail client, or from WorldClient. The other method would be to archive inbound and/or outbound messages to public folders. By default, only the postmaster has access to the Mail Archive public folder, however, you can delegate access for other users via the Public Folder Manager, located under the Setup menu. Whichever method you choose, archived messages are stored as .msg files on the mail server. This is the same format in which all other email messages are stored in MDaemon. All public folders are stored in the same location (by default, the C:⁄MDaemon⁄Public Folders directory). If you would like to archive to a public folder on a different physical drive, you can map a drive letter to another drive on your server or network, then edit the following line in the MDaemon.ini file (located in the MDaemon/App directory):

PublicFolders=C:⁄MDaemon⁄Public Folders⁄

All public folders must be stored in the same location. You can use the Pruning feature (Setup > Server Settings > Pruning) to delete messages from all public folders after a period of time, but this also applies to all public folders, not just the mail archive.

If you need a more complex archiving solution, you can use MailStore. MailStore allows you to archive from MDaemon, Exchange, and other mail servers. You can also configure MailStore to archive mail from email clients, such as Outlook, Outlook Express, Windows Live Mail, and Thunderbird. Archival of PST, MBOX and other file formats is also supported.

MailStore uses archiving profiles to archive mail. You can configure an archive profile that archives all mailboxes on the server, or just specific ones. You can also archive mail stored in your local Outlook, Outlook Express, Windows Live Mail, or other local clients. MailStore can also archive from a directory file system, PST file, or MailStore proxy. Further, MailStore can be configured to only archive messages that are older than a specific date or time range to suit your specific needs.

Retention policies can be configured so that users cannot delete messages from the archive within a designated period of time. This allows administrators to meet various operational or legal provisions.

Recall that all of MDaemon’s public folders (including the mail archive) need to be in the same directory. With MailStore, your mail archive can be offloaded to a separate physical drive, without having to move your entire Public Folders directory.

MailStore includes legal hold, retention policies, and auditor access. Access to mail archives can be delegated based on role (administrator, login, export, etc). You can also control what user activities are written to the Windows Event Log (when a user has changed a compliance setting, created an archive store, deleted or moved a message, logged on, etc.).

These are just a few of MailStore’s many features, but this should give you a better understanding of which archiving method is right for your company. For many small businesses, MDaemon’s built-in archiving features are sufficient, but if you need to offload your archive to an external database, with all of the extra compliance and reporting features, then MailStore will meet your needs.

You can learn more about MailStore here.

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