Are you a little hasty with the Send button? Avoid costly mistakes with Deferred Delivery!

Let’s face it. We all make mistakes. At one time or another, most of us have gotten a little hasty with the Send button when composing an email, and sent it to the wrong Frank Thomas, accidentally CC’d the customer in an inter-office communication, or realized the email was probably not such a good idea in the first place. These examples can be quite embarrassing, but other mistakes can result in legal trouble for you or your company. For example, healthcare providers can violate HIPAA regulations by sending an email containing protected health information (PHI) to the wrong person. Penalties for these HIPAA violations can be steep, ranging from $50,000 to $1.5 million.

To avoid these situations, your email solution should have a feature that lets you delay delivery of a message. With MDaemon Webmail, message scheduling options are just a mouse click away.

“This is all great, but why would I want to delay delivery of an important email message?”

There are many reasons why one might want to defer delivery of an email message.

  • Delaying message delivery for an hour or even a few minutes gives you time to take a break from it and review it with a refreshed perspective – providing another opportunity to catch errors you might have missed before.
  • Some email conversations go back and forth too quickly, so you might respond before you have all the information or ask questions that are already answered in the next message. Deferred delivery allows you to slow the process down so you’re not having to play email tag.
  • Deferred delivery can help prevent you from sending an angry email response during heated discussions. Allowing yourself a little extra time to re-think your message or to cancel the message altogether can help prevent a great deal of workplace conflict.
  • For companies that operate globally, deferred delivery allows users to schedule messages for delivery during peak business hours in the recipient’s country, increasing the likelihood that it will be seen.

We demonstrate how to defer delivery of an email message in MDaemon Webmail in this week’s tutorial video.

Would you like to learn more about this and other MDaemon features? Click here to schedule a personal demo of MDaemon. Deferred Delivery is explained further here in the MDaemon Help fileHere’s a handy list of features, or you can download your free trial of MDaemon and see for yourself how easy it is to use!

On our next post, we’ll discuss MDaemon’s message recall feature and demonstrate three ways to recall a message, so check back soon for more tips & tricks!

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