How to Encrypt your Email Messages from MDaemon Webmail in Three Easy Steps!

Whether you work in healthcare, finance, education, or another highly regulated industry, it’s likely that you’re required to meet increasingly stringent regulations on email security and privacy, such as the General Data Protection Regulation (GDPR). But even if these strict requirements do not apply to your industry, you still want to maintain customer trust by ensuring their confidential data is safe.

To address these concerns, MDaemon offers email encryption using OpenPGP.

In the past, implementations of OpenPGP have been cumbersome, requiring users to manually exchange encryption keys or to take complex steps to send encrypted messages. With MDaemon, in addition to providing various ways to automate the encryption key exchange and server-side encryption processes, MDaemon Webmail users can easily enable per-message encryption right from within the message compose window.

Here’s a quick video to demonstrate how easy it is to encrypt messages in MDaemon Webmail.

A more comprehensive overview of MDaemon’s OpenPGP settings and how to configure them can be found in this knowledge base article.

Upgrade MDaemon to Take Advantage of the Latest Features!

Are you running an older version of MDaemon? Check out our Features by Version chart to see what you may be missing out on! Server-side email encryption with OpenPGP was introduced in MDaemon 15.5. Click here for upgrade & renewal instructions.

If you’re not currently using MDaemon and would like to see how an affordable, easy-to-use mail server can benefit your business, click here to download your free trial!

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Introducing MDaemon 18: Single Installer for All Licensed Features, AntiVirus Mailbox Scanning, and Much More!

I’ve got some exciting news. Our latest & greatest MDaemon release is now available for download! With MDaemon 18, we introduce new features that benefit administrators and end-users alike. Let’s go over the top new features. You can view a more comprehensive list of all new features and enhancements in the MDaemon release notes.

New Features for Administrators

Single Installer for All Licensed Features

The MDaemon download/install file now includes all former plug-ins which are now “licensed features” of MDaemon that require a separate license key.

When you enable each feature for the first time, a 30-day trial is activated. You can purchase a full license for these features on our website or through your local MDaemon reseller. Purchase options can also be found under the Help menu in MDaemon.

Enhanced Security to Avoid DNS Attacks

DNSSEC is a technology that digitally signs DNS data so that you can be assured that it’s valid. It was created to combat man-in-the-middle attacks that are possible in the DNS system. These types of attacks can lead to users being directed to a hijacker’s own deceptive website in an attempt to collect personal data. To help ensure MDaemon does not become a victim of these attacks, it is now capable of requesting DNSSEC be used when available.

DNSSEC - Enhanced Protection Against DNS Attacks
DNSSEC – Enhanced Protection Against DNS Attacks

Remote Administration – Set Security Features to their Recommended Settings

If you have adjusted MDaemon’s security settings over time and are unsure of the best settings for optimal security, you can now set each security feature to its recommended setting with a single mouse click in MDaemon Remote Administration.

MDaemon Remote Administration - Set Security Settings to Recommended Values
MDaemon Remote Administration – Set Security Settings to Recommended Values

Antivirus – Mailbox Scanning

When MDaemon Antivirus is enabled, administrators can now configure a schedule to scan all mailboxes. This allows the detection of any infected messages that may have passed through before any new virus definitions were created to detect the latest threats.

MDaemon Antivirus Mailbox Scan
MDaemon Antivirus Mailbox Scan

ActiveSync – Exempt Known Devices from Location Screening

An option has been added to allow a previously known device to bypass location screening when connecting via MDaemon ActiveSync. Administrators can enable this option to allow users to continue to access their account from locations that are configured to have their authentication attempts blocked. This is useful if you have users who are traveling and need access to their email.

Exempt Mobile ActiveSync Devices from Location Screening
Exempt Mobile ActiveSync Devices from Location Screening

New Features for End Users

Remote Administration  & Webmail – Remember Me for Easier Access

MDaemon Webmail and Remote Administration users can enable the Remember Me feature to automatically login without having to enter a username and password. The Remember Me duration can be configured by the administrator for up to 365 days.

Remember Me for MDaemon Webmail and Remote Administration
Remember Me for MDaemon Webmail and Remote Administration

Webmail – Simplified Email Encryption

When composing a message, MDaemon Webmail users can use the Advanced Options screen to instruct MDaemon to encrypt the message, retrieve their public key, or retrieve the public key of another user (if available). This greatly simplifies the process of sending secure, encrypted email using MDaemon PGP.

MDaemon Webmail Encryption using OpenPGP
MDaemon Webmail Encryption using OpenPGP

Webmail  – Message Snooze

MDaemon Webmail users can snooze emails to temporarily remove them from their inbox until they need them. The user’s email will reappear in the inbox at the configured time, whether it’s tomorrow, next week, or when you get home.  Snoozed messages can be displayed at any time using the View Snoozed Messages options.

MDaemon Webmail - Message Snooze
MDaemon Webmail – Message Snooze

Webmail  – Collaboration & Security for Public Calendars

MDaemon Webmail users can publish a calendar to a publicly accessible URL for easy sharing and collaboration. For added security, these public calendars can be password protected. To publish a calendar, click the Share Folder icon for your calendar under the Options|Folders menu in MDaemon Webmail, enter an optional display name and password under the Public Access tab, and then click on Publish Calendar. Anyone who has the calendar’s URL and optional password can view it in their browser. More information on how to enable this feature globally or on a per-user basis can be found in the MDaemon release notes.

MDaemon Webmail - Publish Calendar to Public URL
MDaemon Webmail – Publish Calendar to Public URL

Webmail – Text-to-Speech

When viewing a message in MDaemon Webmail using the WorldClient, LookOut, or Mobile theme, users can click on a button to listen to the message.

MDaemon Webmail - Text-to-Speech
MDaemon Webmail – Text-to-Speech

Note: This feature is currently only supported in Chrome or Firefox.

Are you running an older version of MDaemon or using a different email platform? Download the latest MDaemon & see what you’ve been missing!

If you’d like to learn more about MDaemon & what’s new with version 18, or if you’re considering changing platforms for a simpler and more cost-effective email solution, here are a few links you may find helpful.

As always, I’ll be happy to answer any questions via the Comments section, or if you need further assistance, you can click here to contact our Support staff.

And one more thing while we’re on the topic of product updates. Is there a feature you’d like us to add to a future version of MDaemon? Click here & let us know!

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Is Your Email Down Again?

According to Microsoft, Office 365 users in Europe, Asia and some US states were left without email access for as long as 14 hours (per some users) on Friday, April 6th. And a quick search of historical outages show that the outages happen with more frequency than many realize, such as reported on sites like currentlydown.com/office365.com.

Can businesses really afford to be without what is arguably the most important business tool? Or are we seeing a slow erosion in accepted availability of email as more and more companies move to the cloud?

When I talk to many customers and resellers who are deciding to take their email to the cloud, the primary reason seems to be that they don’t want the hassle of dealing with SPAM, phishing, ransomware, etc. and users’ complaints. As some put it, “I’d rather put that burden on someone else.” Sure there is the argument of moving the cost to monthly operational costs, which for some can appear to be a savings. Even over at SpiceWorks, a one stop shop for IT Pros, discussions are always ongoing about O365 versus on-premise. And we’ve posted our own email platform price comparisons with some help from Osterman Research.

Now I recognize that for many companies the cloud ship has sailed. They’ve committed to putting their software into the hands of a third party provider, trusting that the provider will be as responsive and careful with their information as their own IT professional. And for many small businesses with limited resources, it does make sense.

But if you’re a business that still has trust issues when it comes to your company’s email, and believe me that’s not a bad thing, then there is still a very affordable alternative. The MDaemon email server has been trusted for over 20 years by companies around the globe. And if you have over 100 email users and you’re using Microsoft Exchange, you will save both in cost and time. It’s just one reason we see weekly migrations to the MDaemon platform.

Using the cloud for email is not inherently a bad thing depending on your company’s needs. But if privacy and control are important and you’re curious about an email alternative, you can learn how MDaemon’s email server features compare to what you are currently using. Or, simply ask Brad to give you a personal demo of the software by sending a message to training@mdaemon.com.

Better yet, just take MDaemon for a free, 30-day test drive and find out what other IT pros know.

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