How to Recall a Message

Oops! Message Recall

Nature dictates that we human beings are prone to make mistakes from time to time. For example, if you attached a picture from your toddler’s birthday party in an email to your customer when you meant to attach your customer’s invoice, if you noticed an embarrassing typo after a message was sent, or if you got a little overzealous with your personal information that, after giving it a second thought, might be damaging to your career. Most of us have found ourselves in one or more of these situations at one time or another. That’s why it’s important that your email solution have a Message Recall feature. Message Recall gives you a “second chance” to correct an error or avoid a situation that could be embarrassing or damaging to your career.

MDaemon users have three ways to recall a message.

  1. Using the Recall button in WorldClient.
  2. Attaching a copy of the sent message to an email addressed to the MDaemon System account with RECALL as the message subject.
  3. Sending a message to the MDaemon System account with RECALL plus the Message-ID as the message subject.

In today’s video tutorial, I demonstrate all three methods to recall a message with MDaemon.

The instructions in this video can also be found in this knowledge base article.

If you’re not yet an MDaemon user and would like to know more about it, download your free trial and see for yourself how easy it is to use, and be sure to leave us a comment below if you have questions!

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2 thoughts on “How to Recall a Message

  1. Dear Support
    On my Server mail Mdeamon MDaemon Server:

    SMTP/POP/IMAP server: v12.5.4
    WorldClient HTTP server: v13.0.5
    WorldClient DLL: v13.0.5
    ComAgent client: v12.5.4
    Content filter server: v13.0.5
    Content filter DLL: v13.0.5
    Content filter GUI: v13.0.0

    I did not see Menu: Server Settings
    So please help me active this menu

    Thanks you so much!

    1. Hello Nguyen. In MDaemon 12.5.4, there is a menu called Default Domain & Servers. This was changed to Server Settings in a later version. Message Recall was added in MDaemon version 13.6.

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