Our friends at C&C Software wrote a blog post recently about how to track an email message in MDaemon’s log files for troubleshooting purposes, and I wanted to share it with you. When troubleshooting a mail delivery issue, it helps to know what logs to look at and what information to search for in the logs. For example, if you’re looking for an inbound message, you can review the MDaemon-SMTP(in).log file. If you’re tracking a message as it passes through the queues, you can use the MDaemon-Routing.log file. You can also use Queue & Statistics Manager to pull up log transcripts for specific messages. Click here to view a tutorial video on Queue & Statistics Manager. Click here to read C&C’s post on tracking email messages in the logs.
Published by Brad Wyro
As technical marketing specialist, I am responsible for maintaining the company's Twitter and Spiceworks (social networking for the IT community) presence. Responsible for delivering a complete software training solution to partners and customers. Projects include design, creation, implementation and oversight of complete, interactive eLearning courses for MDaemon and SecurityGateway using Camtasia and Atrixware, and creation of all quick-start guides and training videos, providing live, web-based training for partners and distributors, and assisting others in the Marketing department with requests for technical guidance and idea generation on marketing-related website content and print deliverables. Provided on-premise training to approximately 60 colleagues at parent company (Research in Motion) headquarters in Waterloo, Canada, and gave live presentations at other company events, including BlackBerry World in Orlando, Florida. View all posts by Brad Wyro